About this role
This is a varied, hands-on position where you'll work closely with customers to identify and supply the right parts while supporting the day-to-day operations of the branch.
Key Responsibilities
Interpreting and sourcing truck parts for customersProviding exceptional customer service over the phone and in personProcessing sales orders and customer enquiriesPicking, packing and dispatching ordersAssisting with stock control and inventory managementWorking collaboratively with the wider branch teamBuilding strong relationships with customers and suppliers What We're Looking For
Essential
Positive, can-do attitudeStrong customer service and communication skillsReliable and team-focused approachGood attention to detailWillingness to learn and develop product knowledgeHighly Regarded
Experience as a Parts InterpreterAutomotive, truck, mechanical, or trade backgroundExperience with Japanese vehicle partsKnowledge of Hino, Isuzu, Fuso, UD or other commercial vehiclesForklift licencePrevious sales or customer service experienceDon't have truck parts experience? That's okay. If you have automotive parts knowledge, mechanical aptitude, or a genuine interest in vehicles and customer service, we can provide training and ongoing support.
Why Join WANO?
Be part of Australia's leading Japanese truck parts specialistSupportive and collaborative team environmentCompetitive salary packageStaff discounts across the Bapcor networkOngoing training and development opportunitiesCareer progression within a national organisationAt WANO, we're passionate about providing expert advice, quality products, and outstanding service. If you're looking for a long-term opportunity with a business that values its people and rewards initiative, we'd love to hear from you.