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Customer Service Representative - BNT Newmarket @ Bapcor

NZOnsiteFull-timeJob reference REF3054N
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About this role

If you’ve got great customer service skills, a full NZ license and a passion for car parts, we’ve got the job for you!

We’re on the lookout for a customer service superstar to join our team – someone who can not only deliver outstanding service but also help our customers choose the right parts to get the job done. This is a full-time role, Monday to Friday (8 am – 5 pm) with alternate Saturday mornings.

What the role involves:

Serving trade customers at the counter and over the phoneHelping customers find the right vehicle parts and solutionsPicking, packing, and processing customer orders accuratelySpotting opportunities to upsell or recommend related productsBuilding strong relationships with our loyal customer base What you’ll bring:

Customer service experience (automotive or trade industry experience is a big plus)Computer skills are a must (basic excel skills are advantageous) A genuine interest in cars, or partsStrong communication skills and a positive, can-do attitudeAbility to work in a fast-paced environment and keep things accurateA team-first approach – everyone pitches in here! Why join BNT? If you haven’t heard (word spreads fast), BNT is an awesome workplace. Apart from a great culture, you get:

Your birthday off every yearA paid volunteer day annuallyFree breakfast every morningCompetitive salary + incentives for resultsExceptional discounts on our productsA flat structure where you’ll work alongside senior leadersCareer growth opportunities with our parent company, Bapcor, which operates across NZ, Australia, and Southeast AsiaWe pride ourselves on our inclusive work environment, and encourage applications from people of all ages, cultures, gender identity, abilities and backgrounds, providing a recruitment experience that’s fair, free from bias and accessible. If you need to inquire about reasonable accommodation for the application process, please email [email protected]

Skills

New ZealandManagementMid-Senior LevelAutomotive

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