About this role
1．Be responsible for handling customer complaint and following up CA and PA ;
2. Be responsible for internal complaints, coordinate cross function to do improvement.
3．Response to Quality performance in Complaint Rate/COPQ;
4．Develop Training plan and Qualify QC in the factory;
5． In charge of the product quality assurance and improvement in manufacturing process;
6． Edit and maintain procedure documents;
7. Lead Quality improvement project to meet customer expectations.
8. Take charge of Test Management and corporate with Global team & Lab to drive effectiveness test results.
7． Other work assigned by the supervisor.
1． Bachelor degree or above of engineering or science degree;
2． 5~8 years of working experience in quality works, printing field experience is preferred;
3．Good command of speaking and writing skills in English;
4． Good sense of customer service and team spirit;
5． Strong ability to analyze and solve problems;
6． Be familiar with the quality tools (SPC, MSA, 8D) and quality analysis methods.
All your information will be kept confidential according to EEO guidelines.