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Head of Delivery Unit CH/FL & Europe @ Avaloq

CHOnsiteFull-timeJob reference REF5101N
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About this role

Your key tasks

Team Leadership and People Management

Lead and manage a team of infrastructure specialists across Unix, Windows, Database, Network, Middleware, and Kubernetes domains, with full accountability for performance and delivery outcomesEnforce rigorous performance management standards, mandate professional development aligned with organisational requirements, and ensure continuous skills evolutionEstablish and maintain a disciplined, accountable, and delivery-focused team culture with clear performance expectationsOversee capacity planning, workload allocation, and resource management to ensure optimal utilisation and delivery commitments are metTechnical Governance and Delivery Oversight

Ensure consistent and compliant execution of all infrastructure activities, including project delivery, change implementation, and operational support, with zero tolerance for deviations from established standardsMaintain rigorous oversight of technical quality, enforce adherence to standards and architectural guidelines, and validate all technical solutions against governance requirementsServe as the definitive escalation point for complex technical issues and cross-domain dependencies, with authority to make binding technical decisionsOversee design reviews and mandate proper validation of all technical solutions prior to implementationProject and Change Coordination

Direct local team contributions across multiple infrastructure projects and change initiatives, ensuring full alignment with enterprise delivery schedulesEnforce readiness protocols for all implementation activities, including mandatory testing, cutover planning, and rollback proceduresCoordinate directly with project managers, architects, and service owners to ensure seamless integration and accountability across all delivery touchpointsEnforce strict compliance with change management processes and audit requirements; maintain comprehensive documentation and audit trailsStakeholder and Vendor Interaction

Serve as the primary point of contact and authoritative voice for local technical teams in all communications with internal stakeholders and external partnersProvide transparent reporting on delivery status, risks, resource constraints, and escalate critical issues immediately to senior leadershipDirect coordination of activities with nearshore/offshore teams and third-party vendors, ensuring adherence to contractual obligations and service level agreementsContinuous Improvement and Innovation

Mandate adoption of automation, standardisation, and Infrastructure as Code practices across all team operationsIdentify and implement improvements to delivery efficiency and operational processes, with measurable outcomes and accountabilityOversee knowledge sharing and continuous improvement initiatives within the team, ensuring compliance with organisational standards and best practices 7+ years of experience delivering IT infrastructure projects or leading complex technical change initiatives within enterprise environmentsStrong expertise in at least one core infrastructure domain (Unix, Windows, Database, Network, Middleware, or Kubernetes), combined with a solid understanding of other infrastructure technologiesHands-on experience with Oracle Cloud Infrastructure (OCI) is mandatory, along with experience in Azure and/or AWS environmentsProven track record of coordinating technical specialists and successfully delivering complex, multi-domain infrastructure projectsStrong understanding of enterprise change management, testing, deployment planning, project governance, and risk management processes, ideally within regulated industries3+ years of experience leading technical project teams, managing stakeholders, and driving project delivery across multiple workstreamsExcellent project management skills, including planning, resource coordination, budget oversight, and management of cross-functional dependenciesExperience with hybrid and multi-cloud environments, platform migrations, agile delivery methodologies, and DevOps practices is highly desirableBachelor's degree in Computer Science, Information Technology, or a related discipline.Relevant OCI, Azure, or AWS certifications are requiredFluent English and Italian are mandatory; German and/or French would be an advantage We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.

In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.

We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.

Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.

#LI-Hybrid

Skills

Sales & DeliveryInformation TechnologyMid-Senior LevelFinancial Services

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