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L3 Line Manager - Compute Windows APAC Region @ Avaloq

Makati City, National Capital Region, PHOnsiteFull-timeJob reference REF4920U
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About this role

You will lead the APAC Compute Windows team as a Level 3 Manager, reporting directly to the Global Compute Services Line Manager based in Switzerland. You will be responsible for regional operations, ensuring the stability, security, scalability, and performance of enterprise Windows server environments across the APAC region while aligning with global compute strategy, governance, and standards.

This role requires a strong leader with deep technical expertise in Microsoft Windows Server technologies, hybrid and multi-cloud environments, and automation practices, combined with proven experience managing distributed infrastructure teams in a regional context.

Key Tasks:

Regional Leadership & Governance:

Lead, mentor, and manage the APAC Compute Windows team (Windows system engineers and infrastructure specialists)Ensure alignment of regional operations with global Compute Services strategy and standardsAct as the primary escalation point for critical Windows infrastructure incidents within the APAC regionManage resource planning, workload distribution, and regional capacity forecastingDrive performance management, professional development, and succession planningFoster a high-performance, accountable, and collaborative culture across distributed teamsCompute Windows Operations (APAC Scope):

Oversee the design, deployment, configuration, and lifecycle management of Windows Server platforms (on-premises and cloud) across APACEnsure system security, availability, patch compliance, performance optimization, and operational resilienceOwn regional backup, recovery, and disaster recovery strategies aligned with global policiesEnsure high service levels, incident response excellence, and operational continuity across time zonesMaintain Active Directory services, Group Policy management, identity integration, and domain security standardsCloud & Transformation Initiatives:

Lead implementation and operations of Windows-based workloads in cloud environments (Oracle Cloud, Azure, AWS, Google Cloud) within APACDrive regional cloud migration and modernization initiatives in coordination with global architecture teamsEnsure optimal cost management, rightsizing, and performance efficiency of cloud-based compute servicesPromote adoption of cloud-native monitoring, automation, and security capabilitiesSupport hybrid infrastructure strategies integrating on-prem and cloud platformsAutomation & DevOps Practices:

Embed automation-first principles into APAC compute operationsDrive automation of server provisioning, patching, configuration management, and monitoring through Infrastructure-as-Code and CI/CD pipelinesLeverage tools such as PowerShell, Ansible, Terraform, and configuration management platformsCollaborate closely with application, network, and security teams to ensure seamless infrastructure integration within agile delivery modelsContinuously improve operational maturity, standardization, and reduction of manual processesStrategic & Cross-Regional Collaboration:

Contribute to the global Compte Services roadmap and strategy executionAct as the APAC representative in global governance and architecture forumsEnsure regulatory compliance across APAC jurisdictionsPartner with Security, Network, Cloud, and Application teams to design resilient and scalable infrastructure solutionsMonitor emerging Microsoft and cloud technologies and propose innovation opportunitiesCompliance & Risk Management:

Ensure adherence to industry regulations and regional data protection requirementsImplement and maintain governance frameworks for Windows infrastructure and cloud operationsDrive audit readiness, vulnerability management, and risk mitigation strategies within APACEnsure alignment with corporate security baselines and patch management policies Technical Expertise:

7+ years of experience in Windows Server administration and enterprise infrastructure operations, with at least 3 years in a leadership roleIn-depth knowledge of Windows Server architecture, Active Directory, DNS, DHCP, and Group PolicyStrong expertise in hybrid and cloud compute environments (Microsoft Azure, AWS EC2, Google Compute Engine)Experience with virtualization technologies (VMware, Hyper-V)Proficiency in automation and DevOps tools (PowerShell, Ansible, Terraform, Azure DevOpsHands-on experience with monitoring, logging, and configuration management toolsLeadership and Management:

Strong leadership, communication, and team management skillsProven ability to manage and motivate technical teams in a fast-paced environmentCertifications (Preferred):

Microsoft Certified: Windows Server Hybrid Administrator AssociateMicrosoft Azure Administrator or Azure Solutions ArchitectAWS Certified SysOps Administrator or equivalentDevOps certifications (e.g. AWS Certified DevOps Engineer)Educational Background:

Bachelor’s degree in computer science, Information Technology, or a related field. A master’s degree is a plusSoft Skills:

Strong problem-solving, analytical, and decision-making skillsFluent in EnglishExcellent verbal and written communicationAbility to manage multiple priorities and deliver within deadlines We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.

In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.

We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.

Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.

Skills

Service OperationsInformation TechnologyExecutiveFinancial Services

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