About this role
1.Review and evaluate customer quality requirements. Communicate essentials to responsible departments.
2.Quality management during project development.
3.Prepare APQP or PPAP quality documents as team member of new projects and upload to customers' system.
4.Define and track quality targets (e.g.: 0-km, warranty, ...). Regular reporting of quality key figures. Monitor customer performance.
5.Handle 0km & field claims as customer representative. Support process quality team to resolve internal and external quality issues.
6.Coordinate and lead customer audit.
7.Develop and maintain good relationship with customers.
1.Bachelor degree, Electrical or mechanical engineering
2. 5 years experience in interfacing with automotive OEM customers regarding quality issue (Ford/Volvo/Renault will be preferred)
3.IATF16949, Problem solving process and method, 8D methodology, customer complaints handing, experience with technical support to customer.
4.Good oral and written English.
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