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Lead Product Designer @ Augment CXM

San Francisco, California, USOnsiteFull-timeJob reference REF9G
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About this role

Conduct user interviews and generative research to determine needs of existing clients and identify gaps in the market

Prototype and iterate challenging UX paradigms that incorporate AI technologies based on user research data

Collaborate with executive team in defining the product roadmap of features to grow the business

Design conversational information architectures for various industry verticals

Lead, mentor, grow our current and future product team

Work with high-quality, rich datasets from Fortune 500s to drive insights for our customers

Extensive experience leading design efforts for early stage startups (series A, seed or concept phase)

Extremely strong grasp of UX fundamentals/tools and processes

Strong knowledge and experience designing information architectures

Experience designing and optimizing analytics dashboards or data based products

Experience managing and designing products in the customer relationship management industry

Experience designing/building/working with NLP, AI or ML based products

Familiarity with sketch, zeplin, adobe creative suite or other similar UX design programs

Experience building or leveraging design component libraries

A comprehensive portfolio of UX design work to be incorporated into the application process

Experience designing information architectures, specifically around how to create data mappings to reduce cognitive load

Perks:

Employee Wellness and Wellbeing is a top priority at Augment. Team members are provided a comprehensive health benefits package with medical, dental, and vision plans to meet their specific requirements.

HSA savings options and a 401k program help employees plan for the future. And an unlimited vacation policy keeps everyone fresh.

A nimble, energetic person team with an open and collaborative culture. We also get together occasionally for video game nights, happy hours, movies, bowling, ping pong, and our favorite all-you-can-eat Brazilian restaurant (and still find ways to have fun even when working remote).

Augment is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Skills

EngineeringMid-Senior LevelComputer Software

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