About this role
Reporting to the Operations Manager, the Flight Coordinator will be responsible for providing efficient ticketing and administration support to the sales team in our Boston office.
Responsiblities will include the following:
Ticket all published and private tickets Ensure that all tickets are issued accurately with low DM ratesProcess ticket changes through exchanges and refundsSubmit the weekly ARC sales report Manage the Apollo airline queues communicating to the sales consultants any changes with their client’s flightsMaintain the use of Cat35/25 for our ticketsProcess client invoices, brochure reports, questionnaire reports and payment receipt lettersProcess final travel documents including Japan rail tickets and visas Manage incoming/outgoing postStock control of brochures and office supplies
Proven leisure travel experience in fares and ticketing required ARC qualifications taken and in dateExcellent knowledge and practical use of airline contracts/tariffs and accounting processesEssential skills of using a GDS (APOLLO skills highly preferred)Excellent geographical awarenessExcellent attention to detail with a proactive and flexible approachStrong communication, organisation and time management skillsHigh level of numeracy and literacy skills
All employees enjoy a wide range of benefits including 100% medical and dental insurance, a 401k plan, 15 days paid vacation and a comprehensive social and events calendar. The basic salary for this role is $35k-$50k per annum (dependent on experience).
To apply for this job, please complete an online application form on our careers website at: http://careers.audleytravel.com/vacancies/ticketing-agent-usa-based-boston.aspx