About this role
Welcoming guests with warmth, charm, and a touch of magic. Our Front Desk Agents orchestrate seamless arrivals and departures, anticipate needs before they’re spoken, and transform simple requests into memorable moments. With polished professionalism and heartfelt gestures, they ensure every guest’s stay feels like a perfectly curated escape.
Deliver exceptional, personalized guest service by managing check-ins, check-outs, room assignments, and special requests with professionalism and attention to detailAnticipate guest needs and provide tailored recommendations, concierge-level assistance, and prompt resolution of concerns to enhance the overall guest experienceMaintain accurate guest records, process payments, and handle reservations using property management systems while ensuring data confidentiality and accuracyUphold luxury brand standards by presenting a polished, welcoming demeanor and ensuring every guest interaction reflects excellence and hospitalityCollaborate with housekeeping, concierge, and management teams to ensure seamless communication, operational efficiency, and consistently high service qualityPay $19 / hour
Additional Benefits:
Free ParkingFree Team Member CafeteriaHoliday PayTeam Member Stay Program50% off F&B + Spa 1 year experience in same or similar role.Ability to clearly and pleasantly communicate in English, both orally and in writing.Ability to perform assigned duties with attention to detail .Ability to interact in a polite, professional, and engaging manner.Experience in a luxury environment is preferred. Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
Kiawah River Hospitality Group LLC is an Equal Opportunity Employer, M/F/D/V. Kiawah River Hospitality Group LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Kiawah River Hospitality Group LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.