About this role
Job Responsibilities
Oversee the service department, technicians, service advisors, service call center, valet, detailers and service laneForecast goals and objectives for the department and strive to meet themWork with the Parts Manager to ensure a timely turnaround of parts needed for internal jobsWork with shop foreman to ensure customers vehicles are serviced properly and in a timely mannerAttend manager meetings and conduct service dept. meetingsPrepare and administer an annual operating budget for the service dept.Handle & resolving customer complaintsMotivate, train, develop and reward employeesWill communicate with customers about maintenance and service work needed effectivelyContinue to maintain Crown's value, quality, and integrityJob Qualifications
Strong customer service skills are a mustMust be able to manage a team, motivate and developExperience with ADP or other automotive softwareExperience as a technician or good technical aptitudeMust have 3+ years as an Automotive Service Writer/Service Assistant ManagerMust have 3+ years as an Automotive Service ManagerMust be able to manage in a fast paced work environmentMust be able to pass pre-employments screens (Background & Drugs)
Full-Time Benefits
Medical, Dental and Vision Insurance Available401K RetirementFlexible Medical Spending AccountsSupplemental Life InsuranceShort Term and Long Term Disability PackagesPaid Vacation Time Off After 90 DaysPaid TrainingPromotions from Within
If you have experience in any of the following apply now! Assistant Service Manager, Body Shop Manager, Parts Manager, Service Writer, Service Advisor, Service Consultant, Automotive Service Sales, Service Agent, Service Estimator.
Apply Here: http://www.Click2Apply.net/3bd456q
Contact Person: Mark Clapp