About this role
Design, implement and maintain automated infrastructure and operational solutions across on-premises and cloud environmentsDevelop and maintain automation scripts and tools using Python, PowerShell and BashAutomate infrastructure provisioning, configuration management and deployment processes using Ansible, Terraform, VMware Aria Automation or similar technologiesAdminister, configure and automate Windows Server and Red Hat Linux environmentsManage and support virtualization and cloud platforms, including VMware vSphere, Microsoft Azure, Amazon Web Services (AWS) or Google Cloud Platform (GCP)Analyse existing IT processes and workflows, identify improvement opportunities and implement automation solutions to increase efficiency and reliabilityImplement infrastructure changes in accordance with ITIL-based change, configuration and release management processesProvide second-line support to operational and project teams and coordinate with third-line support providers when requiredCollaborate with multiple technical support groups to resolve complex infrastructure and automation issuesEvaluate, recommend and implement IT best practices, operational standards and security controlsCreate, update and maintain technical documentation, operational procedures and automation standardsParticipate in project, coordination and technical review meetings and contribute to the successful delivery of infrastructure initiativesCommunicate effectively with technical teams, stakeholders and management while supporting evolving business and technical requirements Minimum 5 years of relevant IT infrastructure, system administration or automation engineering experience, including at least 2 years in a similar Infrastructure Automation Engineer, Systems Engineer or DevOps roleBachelor's degree (EQF Level 6) in Information Technology, Computer Science, Engineering or a related fieldEnglish language proficiency at minimum B2 level according to the Common European Framework of Reference for Languages (CEFR)Good knowledge of scripting and automation using Python, PowerShell or Bash, configuration management tools such as Ansible, and Infrastructure as Code (IaC) platforms such as Terraform or VMware Aria AutomationStrong knowledge of virtualization platforms, including VMware vSphere or equivalent solutions, cloud platforms including Azure, AWS or Google Cloud, and Windows Server and Red Hat Linux administration, configuration and automationExperience working with ticketing systems and ITIL-based change, configuration and release management processes within complex enterprise environments involving multiple support teamsStrong analytical, troubleshooting, organizational, prioritization, communication, teamwork and documentation skillsAbility to work independently, adapt to rapidly changing technologies and maintain a proactive, user-oriented approachDesirable:Experience supporting hybrid cloud and multi-cloud environmentsExperience with infrastructure monitoring, observability and incident response automationExperience working in international and multicultural environmentsKnowledge of IT security standards and infrastructure hardening practicesAbility to communicate clearly and concisely with both technical and management stakeholders