About this role
Schedule: Night Shift The ServiceNow Developer is responsible for the design, development, and unit testing of ServiceNow catalog Items, custom applications, automation, and integration solutions. The candidate will engage with Business Analysts and SMEs to perform detailed requirement analysis. The candidate will provide production implementation and post-production support for ServiceNow modules and features such as Catalog Items, scoped applications/custom applications, Now Assist AI, Otto, Intelligent Workflow Automation, and other aspects of ServiceNow. Job Responsibilities: Design, architecture, maintenance, and enhancement of Catalog items. Configure, customize, and support Now Assist AI capabilities (e.g., generative AI search, predictive intelligence, virtual agent, case/incident summarization, and text-to-workflow features) across relevant ServiceNow modules. Create and maintain the current state of the ServiceNow platform architecture documentation, including AI-enabled a...