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Youth Support Worker @ APM Group

AUOnsiteFull-timeJob reference REF5241I
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About this role

More than just a job! It’s a chance to be part of a team that’s changing lives. If you’re ready to bring your energy, empathy, and expertise to a role that matters, we’d love to hear from you.

APM continues its impactful work through the Transition to Work contract, and we’re now seeking passionate individuals to join our Deception Bay, NSW team.

As a Youth Support Worker, you’ll play a pivotal role in guiding participants toward sustainable education and employment outcomes.

Key Responsibilities:

In this dynamic and purpose-driven role, you’ll:

Deliver high-quality case management with a focus on individual goals and barriers to employmentBuild strong relationships with participants, employers, and community stakeholdersMarket clients effectively to match them with suitable employment opportunitiesDrive performance through KPI achievement, ensuring targets are met and exceededCollaborate with your team to share insights, celebrate wins, and support each other to achieve great outcomes and drive performanceWho You Are:

You thrive in a productive, collaborative environment and bring:

A passion for helping others and delivering exceptional customer serviceProven experience working to KPIs in a results-driven environmentConfidence in engaging with employers and promoting candidate strengthsA proactive mindset and willingness to step up and take responsibilityStrong interpersonal skills and a genuine desire to make a differenceAm I Suited?

We welcome applicants from a variety of backgrounds including Youth & Family Services, Community Services, Employment Services, Hospitality, Retail, Sales and more. If you’re driven to support young people and want to grow your career in a supportive, high-performing team, we’ll help you build the skills and confidence to thrive.

What’s in It for You?

As part of the APM team, you’ll enjoy:

Base salary + Super + Achievement IncentivesSupportive and interactive induction & trainingOpportunity to complete a nationally accredited training course in Employment ServicesGenuine career development pathwaysDiscounted health insuranceAbility to purchase additional leaveEmployee Wellbeing Program and more!To Be Considered, You’ll Need:

Eligibility to work in AustraliaA current driver’s licence and a comprehensively insured vehicle is essentialWillingness to complete a Criminal History CheckAbility to pass a Working with Children CheckAvailability to work full-time Monday to Friday (8:30am–5:00pm)Why APM?

As part of the APM group, you have the opportunity to grow your career in Human Services across multiple global brands and geographies. A diverse team of over 16,000 people across 11 countries with a shared purpose – to enable better lives for our employees and the communities we work in. Our work enables the people we serve to realise their ambitions and aspirations through sustainable employment, independence, better health and wellbeing and increased social participation.

At APM, you’ll find:

A meaningful career with global opportunitiesA strong work-life balanceExtensive learning and developmentA culture of inclusion and respectAt APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with a disability

Skills

Customer ServiceEntry LevelStaffing And Recruiting

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