About this role
Position Summary
Conduct Automobile Service Process TrainingConduct Automobile Service Process AuditConduct Class Room Training, On the Job Training & CoachingHelp Improve PSF scores (Post Sales Feedback) & CSI (Customer Satisfaction Index) scoresHelp improve Dealer Service Processes & ensure efficiencyResponsible for handling approx. 30-35 WorkshopsTravel across locations (20 -22 days)Compile and Present Reports & Support HODEnsure that all the manpower at given location is trained
Key Responsibilities
Conduct Class Room TrainingConducting On the Job TrainingConducting CoachingPreparing ReportsPresentations Function
Training, Coaching, Audits
Sub-Function
Class Room Training, On the Job Training
Qualification
B.E / B .Tech (Preferred Automobile / Mechanical)
Critical Behavioral Competencies Required
Building Effective Teams
Interpersonal Effectiveness
Customer Focus
People Development
Drive For Results
Taking Ownership
Functional Excellence
Timely Decision Making
Withstanding Pressure
All your information will be kept confidential according to EEO guidelines.