About this role
We are seeking a Scale Clerk to join our team from Monday through Friday (Saturday OT available).
As a Scale Clerk, you will be responsible for accurately documenting weights and providing exceptional customer service. This position requires strong attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment.
What you're responsible for:
Operating the scale system to accurately weigh incoming and outgoing metal materialsRecording weights and relevant information in the computer system or on paper recordsGreeting and assisting customers in a friendly and professional mannerMaintaining accurate records of all transactions, weights, material types, and customer informationVerifying the identification and documentation of drivers, carriers, and vehicles while issuing receipts, and processing payments accuratelyProviding general administrative support, including answering phone calls, responding to emails, and maintaining filing systems To join our team:
You have previous experience as a scale house operator or strong customer service settingYou have excellent customer service and interpersonal skillsYou have proficient computer skills and experience with scale software and Microsoft Office applicationsYou have the ability to handle cash transactions and maintain accurate recordsYou have effective communication skills, both verbal and written