About this role
Job Overview
This position requires you to efficiently coordinate with Eviction/Foreclosure Attorneys, Preservation vendors, and stakeholders on REO Eviction and Redemption files. The result is to liquidate the files within the approved timelines to have it moved for marketing.
Roles & Responsibilities:
The job responsibilities entail:
Review and research REO property files and initiate eviction on occupied properties and send eviction referrals to attorneysReview Property preservation inspection report to ascertain proper workflowFacilitate closure of eviction actions through periodic follow up with the attorneys by phone and email on every fileEnsuring every task is reviewed and completed with SLA.Gather information from internal teams and provide the same to attorneys· Update the system of record daily to reflect the status of each eviction file
· Act as a liaison with different departments and the business units to ensure smooth closure of files
Provide necessary updates to the Client (whenever required) without any delayReview Eviction invoices submitted by the Eviction AttorneyAbility to discern matters that require Supervisor’s attentionBe a team player and act in accordance with the organization’s code of conduct always Skillset Requirement:
• Strong written and verbal communication skills
• Proficient in Excel
• Proactive attitude, detail oriented and a team player
Eligibility
• Minimum 2 years of International BPO (Preferably US)
• Should be a Graduate in any discipline
• Flexible to work in night shifts
All your information will be kept confidential according to EEO guidelines.