About this role
What You’ll Do
Welcome clients and patients and create a warm, positive veterinary experience from the moment they arrive.Maintain a clean, organized, and welcoming reception area.Answer phones, emails, and client questions while directing concerns to the appropriate veterinary team member.Triage client concerns and help ensure they reach the right person for assistance.Schedule appointments efficiently while supporting smooth daily hospital flow.Check clients in and out and accurately process payments.Communicate veterinary information clearly and professionally while knowing when to involve the medical team.Provide compassionate and discreet emotional support to clients during difficult or sensitive veterinary situations. What We’re Looking For
We’re looking for a veterinary receptionist who is calm, compassionate, organized, and comfortable working in a busy veterinary environment. You’ll need to be a strong communicator who can multitask, stay organized, and work collaboratively with the veterinary team.
At least 1 year of veterinary experience preferred.Previous veterinary receptionist or veterinary hospital experience is a plus.Strong communication and computer skills.Highly organized with excellent attention to detail.Self-motivated and eager to continue developing your veterinary knowledge and skills.Compassionate, dependable, and comfortable supporting clients through a variety of medical outcomes.A team player who enjoys working in a collaborative veterinary environment.Saturday availability is required.This is a hands-on veterinary environment, so team members must be comfortable around animals and potential exposure to unpleasant odors and noises, bites, scratches, animal waste, and contagious diseases.
If you’re an experienced veterinary receptionist looking for a supportive team, progressive veterinary medicine, and the opportunity to make a meaningful difference for pets and their families, we’d love to meet you!
We offer our staff:
Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)Employee Assistance ProgramPaid Vacation and Sick Time for ALL EmployeesPaid Bereavement ProgramPaid Parental Leave ProgramCompetitive CompensationContinuing Education Allowance (applies to licensed/registered/certified roles)Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology ProgramCareer Development OpportunitiesReferral Bonus Program for most positions!Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.