About this role
The Technology Enablement (TE) Analyst is responsible for consulting with the business to conduct project scoping sessions, translate business requirements into functional requirements, document, analyze, and test integrations within AGS’ business environment. The TE Analyst is required to have a deep understanding of the TE architecture as the analyst provides technical guidance to AGS’ internal teams on the optimal solution for integrations.
The analyst is seen as the subject matter expert (SME) on Integrations which includes but is not limited to: Invoicing, Process Improvements, and AGS’ Data Warehouse; the analyst is required to effectively communicate oral and written. Technology Enablement Analyst will also maintain technical specifications throughout the production life cycle of all TE integrations.
Responsibilities
Provide innovative internal and external analytic solutions for technical needs to eliminate manual processes. Review technical specifications document created by internal parties (ex: Solution Architects and Implementation Consultants) to ensure thoroughness & completeness and make best practice recommendations as appropriateCreate technical specifications for invoicing projects to ensure they are complete, accurate, and provide best practice technical recommendationsCreate test plans for all integrations, ensuring integrations fulfill business requirementsCreate or request system configurations using Tableau, SQL queries, Informatica, Service Now, and/or AGS360)Collaborate with the analyst and other teams to review the specifications document, ensuring it meets both technical and business requirements while maintaining best practicesResponsible for understanding complex business problems, assisting analysts with breaking down these problems while detailing and executing a solutionEnforce TE sFTP data governance practices. Work closely with sFTP administrator to configure, troubleshoot, and maintain sFTP access is available for AGS stakeholdersRequest & confirm setup of UNIX Client directory structure across DEV, TST and LOD environments ensuring the proper permissions are appliedMonitors for technology advancements impacting Integration Center related tools (Informatica, Tableau, Cerberus, Snowflake, Matillion, Azure, etc.) and make recommendations to drive efficiencies and ROITroubleshoot integration cautions, failures, and logic gaps to determine root cause and provide guidance on possible solutions; to include writing SQL queries to validate data in SQL, Oracle, and Azure.Monitor and maintain work requests that come through AGS360 to ensure they are appropriately actioned and kept up-to-dateParticipate in identifying and maintaining team best practices 3 – 5 years’ experience in IT Business Analyst/Consulting role, or related positionB.S. in Computer Science, Business, or related major or equivalent business experience3 - 5 years’ experience using Informatica or related ETL tools/applicationsProblem analysis and solving skills – ability to identify root causes of problems and differentiate between perceived and actual problems.Intermediary understanding of cloud computing and exposure to technologies supporting applicationsDemonstrated proficiency with Software Development Lifecycle (SDLC) Understanding software development concepts (API integration, data management, cloud computing / Azure or similar)Knowledge of AGS business concepts and functionsDemonstrated experience working in a team environment (in person and virtual) as well the ability to work independentlyStrong technical, organizational, and communication (written and verbal) skills, to effectively communicate business requirements to a developer via technical requirements documentMust be flexible with an ability to handle multiple tasks, projects, or work items concurrently while meeting prioritized deadlinesIntermediate to Advanced knowledge of MS Office SuiteIntermediate knowledge of SQL Scripts (Ex: Select, Filter, and Join)Intermediate Tableau experienceMust have an eye for data quality and experience enforcing data governanceFlexibility and adaptability outside the assigned core responsibilitiesStaffing industry experience is a plus Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:
Medical, dental, & vision401(k)/RothInsurance (Basic/Supplemental Life & AD&D)Short and long term disabilityHealth & Dependent Care Spending Accounts (HSA & DCFSA)Transportation benefitsEmployee Assistance ProgramTuition assistanceTime off/Leave (PTO, primary caregiver/parental leave)The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.
*Location disclaimer: this position is open to North America locations outside of California, Colorado, New Jersey, New York and Washington.