Now hiring

Shared Service Center Training Specialist @ AIR Communities

Denver, Colorado, USOnsiteFull-timeJob reference REF4225C
Apply with ResuMinder

Opens on the employer's site

About this role

The SSC Trainer supports the Shared Service Center by curating, designing, developing, and facilitating training initiatives to support the various teams within the SSC. The Specialist reports to the Program Manager – Operations and Onboarding in Learning & Development and works close with SSC leaders to ensure all training is consistent with company standards and processes. The person creates engaging, customized training for all SSC departments, owns New Hire Orientation for SSC team members, delivers training content, and supports the entire team with content creation that appeals to adult learners.

Key Responsibilities

Facilitate in-person and virtual training sessions across a variety of topicsCreate a positive, inclusive, and engaging learning environmentAdapt delivery style and pacing based on learner needs and feedbackDesign and update learning materials, including presentations, PowerPoints, facilitator guides, and job aids.Track training assignments and completions through the Learning Management System (LMS).Partner with instructional designers to provide feedback on content effectivenessManage classroom logistics and ensure smooth session executionAssess learner understanding and reinforce key conceptsCoach learners and provide constructive feedback during and after sessions

1–3 years of experience training and coaching others, classroom facilitation experience preferredStrong presentation and communication skillsAbility to engage diverse audiences and manage group dynamicsComfort with both in-person and virtual delivery platformsExperience in adult learning environments preferredDemonstrates accountability and a creative, solution-focused mindset What We Offer

AIR offers attractive total compensation packages designed to recognize and reward performance including:

Expected pay rate of $75-90K base pay plus annual bonus target. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.25% Rent Discount at any AIR community (a rental application is required, and certain exclusions apply).Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.401(k) plan with employer matching contribution up to 6%.Paid time off including vacation, sick time, and 14 holidays.Paid parental leave of up to 16 weeks.Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.15 hours of paid time annually for community service.Commuter benefits and pet insurance.Consumer discounts on various products and services.Opportunities for ongoing professional development, leadership training, and career growth.What You Need to Know

Application Deadline: The initial deadline for applications is 10/30/2026. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Skills

CorporateCustomer ServiceEntry LevelReal Estate

Ready to apply?

Install the ResuMinder extension and we'll auto-fill the application in seconds — no rewriting.

See how your CV scores