About this role
We are hiring candidates for an International Tech Voice Process for US shift. Fixed night. Attractive salary with huge incentives.
Process : Inbound Technical Support Shift timing – Night shift (US)
Job Description:
Recommendation of technical help through easy steps. Converting a Caller to a Customer by placing & enrolling the apt support plan through soft
selling skills. Software or Service packages to be sold. Resolving all issues promptly, thoroughly and in a cost effective manner. Handling blue screen errors. Must know how to close their own calls. Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, router,
Email issues, Mac, I-phone, I-pad.
Benefits & Facilities :
Fixed Salary + High Incentives. Fixed Salary on 1st of Every Month. Daily Sales Incentives. Attendance Incentive. Monthly Sales Incentives. Age - upto 30 years. Minimum 6 months EXPERIENCED CANDIDATE from Inbound Tech Support Process are preferable. Working Days:6 days No Extension of Shift Timing Medical benefits
Salary: 1,25,000 - 2,50,000 P.A. Lucrative incentive scheme for outstanding performance Role Category: Voice Role: Associate/Senior Associate -(non Technical) NO FRESHERS ARE ALLOWED
Contact-HR@ 8016099788/ 9038208238
HS/Graduation
1. Candidate with Excellent Communication Skill. 2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process. 3. Support Process.