About this role
We currently have an opportunity for a Business Analyst in our London, UK location (some travel required). Specific Duties - Requirements definition and documentation - Work with customers and client stakeholders to understand and define business requirements - Work directly with technologists to develop use cases and functional specifications documents - Solicit, gather, and analyse, user input and requirements - Identify and involve key stakeholders - Identify and interview internal/external subject matter experts - Author and compile surveys - Interface with technical managers and teams - Collaborate with counterparts in IT (project, development, QA managers) and development resources to create and validate business requirements and project specification documents
- Bachelors Degree or equivalent qualification - Experience in Salesforce (SFDC) CRM with end to end implementation experience or similar CRM solutions - Salesforce.com integration experience, including between different business systems as well as working with integration tools. - Experience soliciting, gathering, analysing, user input and requirements - Experience creating wireframe documents, and with information architecture - Experience authoring requirements definition and related documentation - Experience collaborating with business stakeholders, business process owners, technical project managers and technical teams to execute business analysis tasks - Experience with large scale web projects (ideally involving the creation and launch of major e-commerce B2B websites) a plus - Experience in cognitive design, information architecture and user-centered design a plus - Experience in Human-Computer Interaction, Cognitive Design, or similar field of study, is a plus - Experience working with creative and technical project teams - Proficient in Microsoft Word, Excel, PowerPoint, Project, Visio, SharePoint as well as other project management and time tracking tools