About this role
As a Strategic Account Manager, you will be responsible for managing and growing relationships with our key enterprise clients. You will act as a trusted advisor, ensuring client satisfaction, driving adoption of our SaaS platform, and identifying opportunities for expansion. This role requires a strategic thinker with strong relationship-building skills, a deep understanding of SaaS solutions, and a proven track record of managing high-value accounts.
Key Responsibilities
New Business: Act as the primary quarterback, for all Apex sales in Construction, Distribution & Manufacturing space. This may involve co-selling activities with assigned partners.Strategic Planning: Develop and execute account plans to achieve revenue targets, including forecasting, pipeline management, and renewal strategies.Cross-Functional Collaboration: Work closely with product, marketing, and customer success teams to deliver tailored solutions and resolve client challenges.Contract Negotiation: Lead contract renewals, expansions, and negotiations to ensure mutually beneficial agreements.Market Insights: Stay informed about industry trends, competitor offerings, and client needs to position our solutions effectively.Reporting: Provide regular updates on account health, risks, and opportunities to leadership using CRM tools (e.g., Acumatica CRM). 5+ years of strategic partnerships, business development experience in the SaaS industryProven experience and success in a Partner / Channel / Alliances roleDemonstrable ability to achieve key revenue targetsAbility to create and present GTM plans; drive internal and external alignmentDemonstrated capabilities to leverage cross-functional supportResult orientation and comfort with setting and achieving metrics & outcomesExperience working with enterprise clients in the ERP (plus)Knowledge of SaaS metrics (e.g., ARR, MRR, churn, LTV) and how they impact account strategy.Preferred
Strong networking and relationship-building skillsExcellent analytical and problem-solving skillsStrong understanding of cloud requirements in the North American marketExcellent verbal and written communication skillsSelf-motivated, organized, detail-oriented, and resourcefulProject management expertise, strong planning skills Acumatica is an Affirmative Action and Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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For this role, the salary range is $100,000-120,000 annually. This range represents the low and high end of the salary range for this job and may vary based on location. The actual salary offer will carefully consider a wide range of factors, including skills, qualifications, experience and other relevant elements.
At Acumatica, certain roles are eligible for additional rewards, including annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role.