About this role
Job summary
* Taurus Healthcare are advertising this position on behalf of Ryeland Surgery*
The successful applicant will be responsible for the processing of prescriptions in accordance with practice policy and extant legislation. In addition, the post-holder will be required to support the dispensary supervisor / Lead GP in ensuring a high-level of service is delivered at all times, whilst supporting the multi-disciplinary team in line with the strategic objectives of the practice.
We are looking for a qualified dispenser(NVQ Level 2/3) for this post.
* Closing Date for this vacancy is Wednesday 20th May 2026*
* Interviews are expected to take place on Wednesday 3rd June 2026*
*Please confirm whether or not you would be available on 3rd June 2026 if invited for interview*
*This is a part time position working 15 hours per week on Monday & Thursday - 07:30-15.30.
Main duties of the job
We are seeking a part-time, enthusiastic, and qualified Dispenser (NVQ Level 2/3) to join our friendly dispensary team.
Our dispensary plays a key part in looking after our patients ensuring their medications are prepared safely, accurately and on time. The ideal candidate will be flexible, organised, and a strong team player and able to offer friendly support to our patients.
Main duties of the job
Dispensing and checking medication in line with legal and practice standards Helping patients with prescription queries and collecting charges Processing repeats and keeping accurate electronic records Supporting stock control, ordering, and rotation Maintaining a safe, tidy dispensary and following SOPs Working closely with GPs, nurses, and reception teams
Please see the Job Description and Person Specification for further information.
About us
We are a friendly, dynamic and forward- thinking GP practice whose clinical team includes GPs, Practitioners, Clinical Pharmacists, FCPs, Practice Nurses, Healthcare Assistant, Dispensers and Social Prescribers. We are also a training practice and host a Research Nurse.
The practice operates across two sites which together serve over 19,000 registered patients. This post is based in our branch surgery in Bodenham.
We are active members of our Primary Care Network (PCN) and are members of a GP federation.
Informal enquiries and visits welcome - please contact the Business Manager at [email protected]
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Taurus Healthcare Ltd is advertising this position on behalf of Ryeland Surgery. This means that Ryeland Surgery is the employing organisation and will make the final decision on appointing candidates.
Taurus Healthcare Ltd, on behalf of Ryeland Surgery, will collate all relevant information for the purpose of the recruitment and pre-employment check process.
This information will then be securely transferred to Ryeland Surgery.
This role must not be advertised or represented by third parties without written authorisation.
Job description Job responsibilities
The following are the core responsibilities of the Dispenser. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
a. To be responsible for checking all medicines dispensed, ensuring there are no discrepancies.
b. Dispensing medicines to the entitled population safely and accurately.
c. Collecting prescription charges in accordance with dispensary protocol.
d. Maintaining stock levels within the dispensary, liaising with the lead dispenser to facilitate reordering.
e. Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable.
f. Ensuring controlled drugs are dispensed in accordance with practice policy.
g. Safe disposal of returned and / or out of date medicines h. Ensuring all repeat prescriptions are processed within agreed time-frame.
i. Providing patients with advice regarding all prescription matters.
j. Process prescription requests via email, phone, fax, face-to-face and online.
k. Processing Dossett boxes l. Assisting the Dispensary Supervisor in the preparation of monthly returns.
m. Maintaining a clean and safe working environment at all times.
n. Maintain accurate records at all times, coding entries appropriately.
*Please read the attached Job Description and Person Specification for full details of the role *
Person Specification
Other Requirements Essential
Flexibility to work outside of core office hours. Disclosure Barring Service (DBS) check. Evidence of continuing professional development.
Experience Essential
Experience of working in a dispensary. Experience of working in primary care. Broad knowledge of General Practice. Experience working with the general public/patients.
Skills Essential
Excellent communication skills (written and ora Strong IT skills. Clear, polite telephone manner. Competent in the use of Office and Outlook. EMIS / Systmone / Vision user skills. Ability to promote best practice regarding all pharmaceutical matters. Effective time management (Planning & Organising) Capable of managing payments (invoices, cash etc) Ability to work as a team member and autonomously. Good interpersonal skills. Problem solving & analytical skills. Ability to follow policy and procedure. Ability to effectively manage stock, including ordering, rotation, disposal etc.
Personal Qualities Essential
Polite and confident. Flexible and cooperative. Motivated. Forward thinker. High levels of integrity and loyalty. Sensitive and empathetic in distressing situations. Ability to work under pressure.
Qualifications Essential
Qualified Dispenser (NVQ Level 2) GCSE (or equivalent) English & Maths at Grade C or above
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Taurus Healthcare Limited
Address Bodenham Surgery
Brockington Road
Bodenham
Hereford
HR1 3LR
Employer's website https://www.herefordshiregeneralpractice.co.uk (Opens in a new tab)