About this role
This is a casual opportunity with availability Monday to Saturday, with typical shifts between 7:45am and 5:15pm.
Your responsibilities will include:
Welcoming patients and creating a warm first impressionManaging appointment bookings and keeping the diary organisedAnswering calls and helping patients with enquiriesProcessing payments, health fund claims and general reception administrationKeeping patient information accurate and up to dateSupporting the dental team with day-to-day administrative tasksHelping the reception area stay organised and welcomingWorking with the wider team to keep the day running smoothly What you’ll bring:
Previous reception, customer service or administration experienceA friendly and confident communication styleStrong organisation and attention to detailThe ability to multitask and stay calm when the reception gets busyConfidence speaking with a wide range of patientsA professional and approachable mannerA genuine interest in helping peopleDental or medical reception experience is highly regarded, but not essential Why 1300SMILES Gladstone?
At 1300SMILES Gladstone, you’ll be part of an established local practice with a busy day-to-day environment, a broad patient base and a wide range of dental services. From routine and preventative care through to restorative, cosmetic and emergency dentistry, there’s plenty happening across the practice.
As part of the Abano Healthcare network, you’ll have the support and resources of a larger dental group while being part of a local Gladstone team.
What you can expect:
Variety in your day – work with different patients, appointments and members of the teamA busy, established practice – be part of a team with an existing patient basePatient interaction – build relationships and be an important part of the patient journeyRoom to grow – develop your skills through hands-on experience and ongoing learningThe backing of Abano Healthcare – access to support, resources and opportunities across the networkReady to join the team?
If you’re friendly, organised and enjoy making people feel welcome, we’d love to hear from you.
Apply today and join 1300SMILES Gladstone.
1300SMILES is proudly part of the Abano Healthcare Network.
At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace. We value and respect individuals from all backgrounds and believe that diversity drives innovation and success. Join us as we create a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all.