About this role
As our Receptionist, you'll be the friendly face and welcoming voice of the practice. You'll help ensure every patient enjoys an exceptional experience while supporting the smooth day-to-day operation of the clinic.
This is a varied role that combines front-of-house customer service with administrative support, requiring excellent organisation, attention to detail, and a genuine passion for helping people.
Key Responsibilities
Welcoming patients and visitors with a friendly, professional approachManaging appointment bookings, confirmations, and recallsResponding to phone and email enquiriesProcessing payments and assisting with invoicing and banking dutiesMaintaining accurate patient records and practice documentationSupporting ACC, insurance, and other patient-related administrationWorking closely with the clinical team to ensure seamless patient careAssisting with general reception and administrative tasks as requiredWorking Hours
Monday to Thursday: 8:15am - 5:15pmFriday: 8:15am - 4:15pm To be successful in this role, you'll bring outstanding customer service skills, excellent organisation, and a positive, team-focused attitude.
Ideally, You Will Have:
Previous receptionist experience (essential)Healthcare, medical, or dental reception experience (highly advantageous)Strong administrative and organisational skillsExcellent communication and interpersonal abilitiesConfidence using computer systems and appointment scheduling softwareA professional, proactive, and reliable approach to workThe ability to multitask and remain calm in a busy environmentA genuine passion for providing exceptional customer service Additional Requirements
Must have valid New Zealand working rightsMust currently reside in New Zealand and live locally or within an easy commuting distance of WanakaIf you're looking for a rewarding role with a supportive team, opportunities to grow, and the chance to make a real difference in your local community, we'd love to hear from you. Apply today and take the next step in your career with Lumino Wanaka.