About this role
Job summary
We are currently looking to recruit friendly, reliable, enthusiastic and hard-working Medical Receptionist to work in a friendly GP practice in Queens Park W10. Please note if you have previously applied for this position and been unsuccessful please do not re-apply.
The ideal candidate should be highly motivated and able to work under pressure to provide best patient service. Must have excellent communication skills and a can-do approach to their work. They must be able to work well on their own as well as being an integral part of our practice team.
The post is part time 32.5 hours per week
Monday
08:00 12:30 & 13:30 16:00
Tuesday
09:00 13:30 & 14:30 18:30
Wednesday
08:00 14:30
Thursday
08:00 12:30
Friday
09:00 12:30 & 13:30 16:00
No weekend work.
Full training will be provided. Excellent pension scheme offered.
Main duties of the job
GP Receptionist / Administrator Key Responsibilities
Provide a welcoming and efficient front desk service, assisting patients in person with queries and requests.
Handle incoming telephone calls, booking appointments and directing enquiries appropriately.
Manage patient enquiries, ensuring they are accurately signposted to the relevant service or clinician.
Register new patients in line with Practice policies, ensuring all required documentation is completed and processed correctly.
Process prescription requests using electronic systems, maintaining accuracy and confidentiality.
Manage incoming electronic documents, including coding, scanning, and filing into patient records in accordance with Practice procedures.
Support the wider medical team and carry out additional administrative duties as requested by the Practice Managers.
About us
Our forward-thinking practice consists of 2 GP Partners, 4 salaried General Practitioners, 2 nurses, 2 Healthcare Assistants, and a dedicated administrative team. We maintain a supportive and collaborative working environment, enabling us to operate effectively within a fast-paced setting.
Job description Job responsibilities
Please see attached job description for further information about the position for receptionist/administrator
Person Specification
Qualifications Essential
GCSE grade A to C in English and Maths
Desirable
Previous experience in the NHS is desirable but not essential
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Shirland Road Medical Centre
Address Queens Park Health Centre
Dart Street
London
W10 4LD
Employer's website https://www.shirlandroadmedicalcentre.nhs.uk/ (Opens in a new tab)