About this role
Join Contoro Robotics – Revolutionizing Warehouse Automation with Cutting-Edge RoboticsAt Contoro Robotics, we're on a mission to solve labor challenges through advanced robotic solutions. Headquartered in Austin, TX, our fast-growing startup is transforming the supply chain industry with our flagship warehouse automation technology. Our team is made up of top-tier experts in robotics, AI, and logistics, working together to push the boundaries of automation.
We’re looking for talented and ambitious individuals to join us on this journey—helping shape the future of robotics while growing alongside a world-class team. If you're passionate about innovation, problem-solving, and making a real-world impact, we want to hear from you!
Location: Buena Park, CA
Job OverviewWe are seeking a hands-on, customer-focused Robotics Field Service Technician to support our robotic unloading systems in real-world warehouse environments. This role involves operating robotic systems, providing on-site technical support, and maintaining strong communication with customers. You will be the face of our company on the ground, ensuring reliable operation and excellent service delivery. Must be a local resident able to report on-site for the duration of the contract; this role does not offer relocation or remote work options
Key ResponsibilitiesTroubleshoot, repair, and upgrade robotic systems
Troubleshoot electro-mechanical issues in real time and restore the system to operational condition with minimal downtime, escalating to remote engineering support when needed
Diagnose and repair mechanical, electrical, and pneumatic faults, including work on sensors, motors, and robotic arms
Read and understand schematics, troubleshooting guides, and other documents to isolate problems
Support equipment upgrades and modifications
Perform preventative maintenance
Track and share maintenance records
Replace worn or failed components
Perform calibrations and daily readiness checks
Keep detailed reports
Document activities, repairs, and system performance through detailed field reports and Jira tickets
Track and manage on-site spare parts and consumables to maintain adequate supply
Maintain Customer Relations and a Safety Forward Mindset
Interface directly with on-site customer staff, keeping them informed and ensuring a strong working relationship
Follow all site safety procedures, including lockout/tagout and required PPE
Required Skills & QualificationsAssociate’s Degree in Mechatronics, Electrical Engineering Technology, Mechanical Engineering Technology, Robotics or related technical field
2+ years of experience in Robotics or Field Service
Ability to work independently in fast-paced environments
Physically able to lift up to 50 lbs, stand and walk for 8-10 hours, and maneuver in and around equipment including tight spaces
Willing to work in a warehouse environment that may not be climate controlled
Flexible on shift coverage, including occasional overtime and on-call support as required
Valid driver's license
Authorized to work in the United States
Strong communication skills
Prior experience in a customer-facing or field service role
Preferred QualificationsBachelor’s Degree in Mechatronics, Electrical Engineering Technology, Mechanical Engineering Technology, Robotics or related technical field
Experience in automation, robotics, or warehouse operations
Experience working on AC and DC electrical systems, specifically 480VAC systems
Familiarity with industrial robot arms (KUKA, Fanuc, or similar)
Familiarity with PLCs, HMIs, or servo/motor drives
Familiarity with Jira or other ticket management system
Familiarity with software systems especially Linux and ROS, as well as with command line interface