About this role
Global Entity Formation & Expansion SpecialistDepartment: Client Services Reports to: Chief Customer Officer
Role PurposeLead international entity formation programmes from discovery through operational readiness while building scalable global delivery capability.
Core ResponsibilitiesLead entity formation projects.
Advise on entity structures.
Manage external legal and tax partners.
Coordinate registrations and operational readiness.
Own client governance and delivery.
Develop playbooks and SOPs.
Support commercial scoping.
Drive quality, automation and continuous improvement.
Key Performance IndicatorsDelivery to target dates
Client Satisfaction
First-time-right submissions
Partner SLA
Operational readiness
Gross Margin
Skills & BehavioursCommercial judgement
Project management
Attention to detail
Influencing
Organisation
Problem solving
Collaboration
Continuous improvement
Essential ExperienceEntity formation across multiple jurisdictions.
External adviser management.
International project delivery.
Governance and compliance knowledge.
Process development.
Preferred Experience25+ jurisdictions.
Corporate services or Big Four background.
Technology-enabled delivery.
What Success Looks LikeScalable global model.
Excellent client outcomes.
Reduced delivery times.
Improved partner performance.
Consistent quality.