About this role
ABOUT ASSEMBLED
Assembled helps companies scale great customer support. As consumers, we’ve all been there. You need help, you’re stuck on hold or going in circles with an AI, and your problem still isn’t solved.
Behind great support is a complex operational problem: thousands of people and AI agents working across teams, time zones, and products as new problems emerge. Assembled gives support leaders the tools to manage that complexity, from AI agents that resolve customer issues to software that forecasts demand, builds schedules, and makes intraday adjustments.
More than 400 companies, including DoorDash, Salesforce, Stripe, and Sephora, trust Assembled https://www.assembled.com/customers. We've raised $71M from NEA, Emergence Capital, Stripe, and Basis Set Ventures and have offices in San Francisco, New York, and London.
THE ROLE
You’ll be in on the ground floor of a company that’s building software that uniquely solves a universal and acute problem within all service ...