About this role
Solution Architect – Salesforce Field Service & AI (GenAI / LLM) Location: India / US (Remote/Hybrid) Company: Neuron7.ai About Neuron7.ai Neuron7.ai is a leading Service Resolution Intelligence platform leveraging AI and GenAI to transform enterprise service operations. We help global enterprises improve field service efficiency, reduce resolution time, and enhance customer experience. Role Overview We are seeking an experienced Solution Architect with deep expertise in Salesforce (Service Cloud & Field Service Lightning) and strong exposure to AI/GenAI technologies . This role will focus on designing and implementing scalable solutions integrating LLMs, RAG architectures, NLP, and AI workflows into enterprise Field Service environments. Key Responsibilities Design and implement end-to-end Salesforce solutions across Service Cloud and Field Service (FSL) Architect Field Service workflows including work orders, scheduling, dispatch, technician enablement, and asset management Lead i...