About this role
Job summary
Queensway Hospital, part of the specialist Ellern Mede Group, is seeking compassionate, motivated Healthcare Support Workers to join our multidisciplinary team providing high-quality, trauma informed inpatient care for adults with complex mental health needs.
Main duties of the job Provide high-quality, compassionate care and support with daily living activities, including personal care, nutrition, and hygiene.
Deliver enhanced observations and support as directed by the Nurse in Charge.
Build therapeutic, trust-based relationships with patients who have experienced significant trauma.
Assist Registered Nurses in implementing and reviewing individualised care plans.
Use de-escalation and safe physical intervention techniques where required to maintain safety.
Escort and support patients to appointments, community activities, and therapeutic sessions.
Maintain accurate and timely clinical documentation, including observations, food and fluid charts, and incident reports.
Promote safeguarding, infection control, and health and safety standards across the ward.
Contribute to structured therapeutic programmes and group activities.
Uphold professional boundaries, patient dignity, and confidentiality at all times.
About us
Queensway Hospital is a Mental Health service in association with the Ellern Mede Group We provide individualised, person-centred care for our patients. Our multidisciplinary team (MDT) collaborates with patients, families, and professionals to enhance mental health and wellbeing. Care is delivered across the spacious Elizabeth Ward, with Elizabeth Lower downstairs and Elizabeth Upper upstairs.
What we offer
Comprehensive induction and specialist eating disorder training Clear career progression pathways Online Academic Meetings Free meals during shifts Workplace pension scheme Blue Light Discount Scheme Employee Assistance Programme Additional annual leave (pro rata)
Job description Job responsibilities
Queensway Hospital, part of the specialist Ellern Mede Group, is seeking compassionate, motivated Healthcare Support Workers to join our multidisciplinary team providing high-quality, trauma informed inpatient care for adults with complex mental health needs. Our service supports individuals with significant emotional, behavioural, and relational difficulties who may not be effectively supported in traditional hospital environments. As a Healthcare Support Worker, you will play a vital role in delivering safe, person centred care that promotes dignity, recovery, and independence. This is a rewarding and challenging role where no two days are the same. You will receive a comprehensive induction and ongoing training in trauma-informed practice, autism-informed care, and Prevention and Management of Violence and Aggression (PMVA), enabling you to develop specialist skills within a supportive clinical environment.
Please note we do not offer Certificate of Sponsorship for this role.
What you will be doing
Provide high-quality, compassionate care and support with daily living activities, including personal care, nutrition, and hygiene. Deliver enhanced observations and support as directed by the Nurse in Charge.
Build therapeutic, trust-based relationships with patients who have experienced significant trauma.
Assist Registered Nurses in implementing and reviewing individualised care plans.
Use de-escalation and safe physical intervention techniques where required to maintain safety.
Escort and support patients to appointments, community activities, and therapeutic sessions.
Maintain accurate and timely clinical documentation, including observations, food and fluid charts, and incident reports.
Promote safeguarding, infection control, and health and safety standards across the ward.
Contribute to structured therapeutic programmes and group activities.
Uphold professional boundaries, patient dignity, and confidentiality at all times.
Queensway Hospital is a Mental Health service in association with the Ellern Mede Group. We provide individualised, person-centred care for our patients. Our multidisciplinary team (MDT) collaborates with patients, families, and professionals to enhance mental health and wellbeing. Care is delivered across the spacious Elizabeth Ward, with Elizabeth Lower downstairs and Elizabeth Upper upstairs. We Offer In our service, we collaborate with commissioning teams to keep admissions as brief as possible, based on each patient's bespoke care plan. Our goal is to support recovery and reintegration into the community by offering choice and developing trust with all our partners. We work closely with community teams to reduce hospital stays and help prevent future admissions - this is central to our mission. We offer a wide range of support, including:
Occupational Therapy (OT)Trauma-informed therapyRAID approachIndividual and group sessionsWe provide individualised, person-centred care for our patients.
Person Specification
Qualifications Essential
GCSE (or equivalent) in English and Maths
Desirable
Psychology degree
Experience Essential
Experience working in a healthcare, social care, or education setting
Desirable
Experience in supporting individuals with mental health needs, learning disabilities, or autism
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Ellern Mede Group
Address Rotherham
Rotherham
S60 3AZ
Employer's website https://www.ellernmede.org (Opens in a new tab)