About this role
Bounteous is a global AI Services firm where agentic engineering and human experience converge to deliver transformative business outcomes for the enterprise. We help organizations design, build, and scale AI-driven products, platforms, and processes. With more than 5,000 team members worldwide, Bounteous delivers AI that sticks, powering adoption and outcomes that move organizations from experimentation to true transformation. Bounteous is backed by New Mountain Capital, a New York-based growth-oriented investment firm that emphasizes business building.
Pacific Time Zone Coverage Required
We are seeking an experienced Salesforce Sales & Service Cloud Advanced Administrator to support the Caesars account. This role owns hands-on configuration and administration of the Salesforce org — objects, business processes, Flow-based automation, and approval processes — spanning both Sales Cloud and Service Cloud (SFSC), with particular focus on SFSC setup and optimization. It's a highly collaborative role embedded within a cross-functional delivery team, working daily alongside Salesforce engineers, architects, product management, and program delivery leads, with opportunities to contribute to Salesforce–Outlook integration and Agentforce proof-of-concept activities.