About this role
Job summary
Service Overview
The service operates as a predominantly adult-focused private outpatient service with a limited and clearly defined paediatric provision.
The post holder is responsible for supporting the delivery of safe, effective, and patient-centred care within outpatient clinics under the direction of registered clinicians and within the boundaries of delegated competency, organisational policy, and professional standards.
The post holder may be required to support other clinical departments in response to operational need, while maintaining service standards and regulatory compliance.
Main duties of the job
Scope of Role
The post holder will work under the supervision of registered nurses and clinicians, providing clinical and non-clinical support to ensure the smooth running of outpatient services.
The post holder must work within the limits of their competence, training, and delegated responsibilities and must escalate any concerns relating to patient safety, deterioration, competence, or scope immediately to the Clinical Lead or Registered Manager.
The post holder must not undertake any clinical activity unless trained, assessed as competent, and authorised to do so.
About us
Medical Imaging Partnership Ltd - Prime Health is an Independent Sector Medical Provider offering Radiology Services, including MRI, X-ray & Ultrasound, Allied Professional Services and many other services.
Our vision for radiology is to provide a personalised, high quality service to patients in partnership with local clinicians using the best equipment, systems, and clinicians to deliver exceptional images/reporting that drives patient outcomes.
Job description Job responsibilities
Healthcare Assistant, HCA - Outpatient Services
Reports To
Clinical Lead Outpatient Services
Service Overview
The service operates as a predominantly adult-focused private outpatient service with a limited and clearly defined paediatric provision.
The post holder is responsible for supporting the delivery of safe, effective, and patient-centred care within outpatient clinics under the direction of registered clinicians and within the boundaries of delegated competency, organisational policy, and professional standards.
The post holder may be required to support other clinical departments in response to operational need, while maintaining service standards and regulatory compliance.
Scope of Role
The post holder will work under the supervision of registered nurses and clinicians, providing clinical and non-clinical support to ensure the smooth running of outpatient services.
The post holder must work within the limits of their competence, training, and delegated responsibilities and must escalate any concerns relating to patient safety, deterioration, competence, or scope immediately to the Clinical Lead or Registered Manager.
The post holder must not undertake any clinical activity unless trained, assessed as competent, and authorised to do so.
Clinical Competencies
Clinical observations and recording of vital signs
Recognition and escalation of patient deterioration
Adult phlebotomy (where trained and authorised)
Chaperoning duties
Infection prevention and control procedures
Stock control and equipment checks
Basic wound care and dressing support in line with training and competency sign-off
Assisting clinicians during minor procedures
Accurate documentation and record keeping
Supporting safe medicines management processes in line with organisational policy
Checking stock levels, expiry dates, and storage conditions of medicines held within clinic areas
Prompt escalation of medicines discrepancies or concerns to registered staff
General Responsibilities
Maintain patient confidentiality and handle information in accordance with data protection requirements and organisational policy.
Promote equality, diversity, dignity, and respect for all patients, visitors, and colleagues.
Support health and safety procedures, including infection prevention, manual handling, fire safety, and incident reporting.
Prepare, maintain, and restock clinic rooms and treatment areas to ensure readiness for safe service delivery.
Communicate effectively with patients, relatives, colleagues, and external professionals in a professional manner.
Maintain a clean, safe, and organised clinical environment.
Person Specification Essential
Previous experience as a Healthcare Assistant or similar care role
Experience in outpatient, ambulatory, GP, or acute healthcare settings
Competent in clinical observations
Essential wound care competency with formal sign-off
Good communication and interpersonal skills
Understanding of confidentiality, dignity, and patient-centred care
Knowledge of infection prevention and control
Understanding of safeguarding adults and children
Person Specification Desirable
Adult phlebotomy competency
Experience in private healthcare
Knowledge of CQC standards
Awareness of safe medicines management procedures
Person Specification
Qualifications Essential
Previous experience as a Healthcare Assistant or similar care role Experience in outpatient, ambulatory, GP, or acute healthcare settings Competent in clinical observations Essential wound care competency with formal sign-off Good communication and interpersonal skills Understanding of confidentiality, dignity, and patient-centred care Knowledge of infection prevention and control Understanding of safeguarding adults and children
Desirable
Adult phlebotomy competency Experience in private healthcare Knowledge of CQC standards Awareness of safe medicines management procedures
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Medical Imaging Partnership Ltd
Address Prime Health Diagnostics
1 Brooklands Road
Weybridge
Surrey
KT130TJ
Employer's website https://medicalimaging.org.uk/ (Opens in a new tab)