About this role
Job summary
The Nurse Team Lead will provide day-to-day leadership and operational oversight of the Nursing Team, working alongside the existing Nursing Team Lead to ensure safe, effective, and high-quality patient care.
This role is focused on supporting service delivery, strengthening team consistency, and ensuring clear communication across the practice during a period of transition.
The post holder will act as a key point of contact for the nursing team, supporting both clinical and operational processes, and ensuring the service remains safe, responsive, and well-led.
The post holder will be expected to conduct themselves in a manner appropriate to the role.
Main duties of the job
As Nursing Team Lead, you will work closely with the nursing team and other healthcare professionals to ensure the delivery of excellent nursing care. This includes chronic disease management, preventative healthcare, and addressing the health needs of our practice population.
You will provide leadership for a holistic, evidence-based nursing service and play a key role in supervising and mentoring team members. You will manage the day-to-day operations of the nursing team, ensuring that the Practice's priorities are met.
As part of this role, you will also act as a Safeguarding Lead for the practice, supporting robust safeguarding processes across all clinical teams and ensuring that concerns are identified, escalated, and managed in line with statutory requirements and best practice.
About us
The Swan Practice is a large, well-established healthcare provider serving Buckingham and the surrounding villages. With three clinical sites and an administration hub, we are dedicated to delivering high-quality care to over 30,000 patients, and our patient base continues to grow. As a forward-thinking practice, we are committed to creating opportunities for staff to progress and develop their careers, fostering a supportive and dynamic working environment.
Job description Job responsibilities
Team Leadership and Day-to-Day OversightSupport the coordination and smooth running of daily nursing team operationsAct as a visible and accessible point of contact for all nursing staffPromote a positive, open, and supportive team cultureLead by example, demonstrating professionalism and consistencyEnsure clear communication within the team and across the wider practice
Workforce and Capacity ManagementMonitor capacity and escalate risks early where service delivery may be impactedContribute to recruitment, induction, and retention of nursing staffSupport onboarding of new starters to ensure safe integration into the team
Performance, Development and WellbeinSupport staff appraisals and personal development planninIdentify training needs and facilitate access to learning opportunitiesProvide informal coaching and day-to-day support to team membersPromote staff wellbeing and ensure concerns are recognised and addressed earlySupport return-to-work processes and absence management
Service Delivery and QualitySupport delivery of safe, effective, and high-quality nursing servicesMonitor key activity areas (e.g. LTCs, treatment room, screening, QOF delivery)Identify gaps or variation in processes and support improvementsEnsure consistency in clinical and administrative processes across the teamEscalate risks relating to patient safety, quality, or capacity appropriately
Safeguarding LeadAct as a Safeguarding Lead for the practice, ensuring robust systems for identifying, responding to, and escalating safeguarding concerns involving children, young people, and adultsProvide advice, guidance, and support to all practice staff on safeguarding matters, including complex or highrisk casesMaintain uptodate knowledge of safeguarding legislation, local pathways, multiagency procedures, and best practiceEnsure safeguarding training compliance across the practice workforce and support staff in achieving required competency levelsWork collaboratively with the GP Safeguarding Lead(s), Executive Manager, OperationsManager, and external safeguarding partners (e.g., social care, MARAC, health visitors)Ensure safeguarding incidents, disclosures, and concerns are documented, escalated, and reviewed in line with statutory requirements and practice policyPromote a culture of vigilance, safety, and professional curiosity across the practiceContribute to safeguarding audits, learning reviews, and quality improvement activity
Governance and CommunicationWork with the Executive Manager Operations Manager and GP Clinical Leads to ensure services are well-led and compliant with CQC standards
Safeguarding LeadSupport implementation of policies, protocols, and clinical processesEnsure learning from incidents, complaints, or feedback is shared within the teamLiaise with other Team Leads to ensure alignment and reduce duplicationContribute to practice-wide meetings, including Protected Learning Time (PLT)
Engagement and CollaborationBuild strong working relationships across the multidisciplinary teamLiaise with external agencies and stakeholders where requiredSupport engagement with the Patient Participation Group (PPG) where appropriateContribute to wider practice priorities and service development
Working Relationships and Decision-MakingThe Nurse Team Lead will operate within a clear delegated framework to support safe and effective service delivery.They will be responsible for the daytoday operational leadership of the Nursing Team, including rota coordination, workload prioritisation, and immediate issue resolution.The post holder will work collaboratively with the Operations Manager, who retains responsibility for wider operational delivery across the practice. The role is responsible for nursing service coordination only, not wider nonclinical operational management.Clinical oversight and decisionmaking remain with the GP Clinical Leads. The role supports implementation and consistency, rather than setting clinical policy.
The post holder will escalate risks and concerns appropriately, including:Clinical risks to the GP Clinical LeadOperational risks impacting wider services to the Executive Manager or Operations ManagerWorkforce or capacity concerns to the Executive Manager
Person Specification
Qualifications Essential
Please see person specification attached to job description
Desirable
Please see person specification attached to job description
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name The Swan Practice
Address Masonic House
High Street
Buckingham
Buckinghamshire
MK18 1NU
Employer's website https://theswanpractice.co.uk/ (Opens in a new tab)