About this role
Job Summary
We are seeking a reliable and motivated assistant manager to join our team at The Grove. As the assistant manager, you will act as a leader on the sales floor, assist with opening and closing procedures, and help drive sales through product knowledge and service excellence, and act as the store manager in their absence. The assistant manager works to drive the business of the store, ensure excellent customer engagement, and coach and develop the store team.
Schedule/Hours: 5 days a week, 40 hour work week. Must be able to work weekends with 2 days off
Location: Central LA
Principal Accountabilities
Open and close the store in accordance with company procedures
Lead by example in delivering outstanding customer service and skincare consultations
Build authentic relationships with customers and recommend products tailored to their needs
Support the Store Manager with daily operations and team supervision
Drive sales performance by meeting and exceeding individual and store goals
Maintain visual merchandising standards and ensure the store is clean, organized, and stocked
Assist with inventory management, restocking, and product launches
Address customer concerns professionally and escalate issues when necessary
Key Experience and Skills
(Qualification level, experience, skill sets and personal attributes required for the job)
3+ years of retail experience, preferably in beauty or skincare
Strong understanding of skincare products and routines (or willingness to learn quickly)
Proven ability to deliver excellent customer service and build client relationships
Leadership skills with the ability to motivate and guide team members
Reliable, punctual, and detail-oriented
Flexible availability, including evenings, weekends, and holidays
Personal Attributes
Experience with skincare consultations or esthetics background
Familiarity with POS systems and retail operations
Interest in developing a team and coaching for success
Passion for beauty, wellness, and self-care
AMOREPACIFIC, US, INC is an equal opportunity and Affirmative Action employer. We actively seek to maintain a diverse work force, and AMOREPACIFIC US, INC therefore recruits qualified applicants without regard to race, color, religion, gender, national origin, age, disability, or Vietnam veteran status.