About this role
As a Laundry Attendant, you are responsible for supporting laundry operations and providing pressing, sewing, and other similar services to deliver an excellent Guest and Member experience. A Laundry Attendant will also be required to manage and respond to guest requests
Here’s what you’ll do during a typical day:
• Ensure support is provided to the laundry function when required. • Complete wash cycles, folding of linen and correct storage. • Manage guest requests in line with company brand standards and one call delivery deadline. • Greet guests in public areas and rooms in a warm and friendly manner. • Provide laundry, pressing, sewing, and other similar services to guests. • Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly. • Maintain linen room and uniform store. • Ensure floors are stocked with the correct amount of each linen items. • Ensure chemicals are used and stored correctly. • Report maintenance and hazard issues. • Comply with hotel security, fire regulations and all health and safety legislation.
What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.