About this role
• Lead end-to-end billing operations and deliver agreed KPIs, controls and customer outcomes. • Manage team capacity, performance, cross-training, succession and engagement. • Own escalations, ageing actions, governance inputs and corrective-action closure. • Review high-risk transactions, reconciliations, exceptions and month-end deliverables. • Partner with stakeholders to standardize processes and improve upstream data quality. • Drive automation, analytics and continuous-improvement initiatives.
Ensure SOP, business continuity, audit and compliance readiness.
• Lead end-to-end billing operations and deliver agreed KPIs, controls and customer outcomes. • Manage team capacity, performance, cross-training, succession and engagement. • Own escalations, ageing actions, governance inputs and corrective-action closure. • Review high-risk transactions, reconciliations, exceptions and month-end deliverables. • Partner with stakeholders to standardize processes and improve upstream data quality. • Drive automation, analytics and continuous-improvement initiatives.
Ensure SOP, business continuity, audit and compliance readiness.
Bachelor or Master degree - 9-12 years of relevant AR / billing experience.