About this role
• Supervise day-to-day billing delivery and ensure SLA, quality and control adherence. • Allocate work, review performance and provide coaching and feedback. • Act as first escalation point for operational exceptions and stakeholder queries. • Review billing requests for completeness, coding, tax and approval requirements. • Resolve billing exceptions and coordinate with sales, operations, finance and customer teams. • Maintain billing schedules, trackers, invoice distribution records and supporting audit trail. • Perform invoice uploads to customer portals and monitor acceptance or rejection status. • Complete billing reconciliations and support revenue and AR month-end close activities. • Prepare billing accuracy, timeliness, unbilled and exception reports. • Review SOPs, controls, reconciliations and management reports.
Identify root causes, corrective actions and improvement opportunities
• Supervise day-to-day billing delivery and ensure SLA, quality and control adherence. • Allocate work, review performance and provide coaching and feedback. • Act as first escalation point for operational exceptions and stakeholder queries. • Review billing requests for completeness, coding, tax and approval requirements. • Resolve billing exceptions and coordinate with sales, operations, finance and customer teams. • Maintain billing schedules, trackers, invoice distribution records and supporting audit trail. • Perform invoice uploads to customer portals and monitor acceptance or rejection status. • Complete billing reconciliations and support revenue and AR month-end close activities. • Prepare billing accuracy, timeliness, unbilled and exception reports. • Review SOPs, controls, reconciliations and management reports.
Identify root causes, corrective actions and improvement opportunities
Bachelor or Master degree in Finance and Accounting 6 - 9 Years - billing