About this role
I. Job Summary
To perform intermediate level tasks / activities related to the process / business the employee is aligned with.
II. Essential Duties and Responsibilities
• Understands business fundamentals and standard operating procedures • Maintains professional and productive relations and communications with internal customers. • Follows standard procedures and introduces all new procedures into daily routine. • Meets or exceeds individual productivity requirements. • Resolves problem invoices with the highest degree of urgency. • Returns or resolves quality control issues in problem queues.
• Meets or exceeds individual productivity requirements as laid down by the managers. • Other duties may be assigned as needed by supervisor / manager.
III. Qualifications
A. Required Qualifications
• Any graduate can apply except Tech-Freshers. • Pursuing any degree or result awaited candidates are not eligible.
B. Preferred Qualifications
• 0 to 5 years of experience. • Preferred Backgrounds: Backend support, operations support, BPO/KPO • Dress Code: Formal attire is mandatory. If this sounds like the opportunity that you have been looking for, please participate in the walk-in drive.