Veterans Benefits Administration

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Supervisory Vocational Rehabilitation Counselor (AVREO) @ Veterans Benefits Administration

USHybridFull-timeJob reference C437-27-EK-13074332-NBU
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About this role

Job SummaryServes as the Assistant Vocational Rehabilitation and Employment Officer (AVREO), in a Regional Office setting, providing administrative and technical direction and professional leadership to a professional and technical staff of Vocational Rehabilitation Counselors and clerical staff in the Regional Office and its out-based locations.

QualificationsTo qualify for this position, applicants must meet all requirements by the closing date of this announcement:10/05/2026. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-13 position you must have served 52 weeks at the GS-12 level. If you are a current VBA employee outside of the commuting area seeking reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS-13 (or higher) and the promotion potential of your current position must be at least GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. INDIVIDUAL OCCUPATIONAL REQUIREMENTS (IOR): This position requires a degree in behavioral or social science; or related disciplines appropriate to the position from an accredited university; OR a combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field; OR four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-13 Grade Level: Specialized Experience: In addition to meeting the individual occupational requirements, applicants must possess one year of specialized experience equivalent to at least the next lower grade, GS-12. Specialized experience is defined as work that involves: Experience in conducting assessments of veteran's employability; Involvement in the development of appropriate vocational goals and subsequent objectives outlined in rehabilitation plans; Providing case management services to veterans while pursuing their rehabilitation plans (e.g. personal contact regarding achievement of vocational goals, referral for medical or ancillary services, and responding efficiently to veteran's concerns); Experience interpreting the benefits and services, to veterans, available through the VR&E program. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major DutiesSpecific duties include: Supervises Vocational Rehabilitation and Employment (VR&E) staff at out-based locations and within the Regional Office. The AVREO is responsible for the administration and workflow of the VR&E Division program. Facilitates operations with major public and private universities, community colleges, and vocational/technical institutes in the state to resolve training issues. Serves as a technical representative in developing, awarding, implementing and evaluating contracts to provide professional counseling, evaluation, case management, employment, and traumatic brain injury (TBI) services. Analyzes VR&E service and operational data, including quality, timeliness, and productivity; identifies deficiencies and recommends corrective actions and resource improvements. Works closely with division teams in planning, designing, and carrying out programs, projects, studies, or other work to support the mission. Evaluates the work performance of subordinates, make recommendations to fill division positions, receive employee complaints, approve employee travel, recommend awards and determine alternative courses of action to reduce work backlogs and barriers to production. Develops multi-year plans for scheduling in-service and contract work. The incumbent provides supervision of contract quality reviews and ensures that all contracting activity in the out-based offices or under the division control is consistent with regulatory requirements. Interprets and applies VA regulations and VR&E Central Office procedures; provides technical guidance to staff on their implementation and resolves complex procedural questions Serves as the professional and technical expert to advise higher management in areas of education, training, psychology, testing, evaluation, counseling, rehabilitation, job development, and job placement in this capacity is responsible for implementing the counseling, training, and related rehabilitation services under Chapter 31 and other VA rehabilitation, educational, and training programs as well. In the absence of the VR&E Officer, serves as Acting VR&E Officer and exercises the appropriate administrative, technical, and program oversight responsibilities to maintain VR&E Division operations and service delivery. Work Schedule: Full Time, Monday - Friday, 8:00 a.m. - 4:30 p.m. Compressed/Flexible: Available Telework: Yes - This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Vocational Rehabilitation Counselor (AVREO); PD002760 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Required - Selectee will be required to complete a Confidential Financial Disclosure Report, OGE-450, under 5 CFR 2634.904(a) prior to entering on duty and annually thereafter.RequirementsAs a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents. Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Skills

Social ScienceDepartment of Veterans Affairs

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