About this role
Finance Business Support Relatiebeheerder 17-09-2026 Marktconform Medior, Senior Leiden Als Relatiebeheerder bij Van Ree beheer je je eigen klantenportefeuille, ben je het eerste aanspreekpunt en combineer je vaktechnische vraagstukken met advies. Je geeft operationeel leiding, bewaakt mede de planning en stimuleert teamontwikkeling. Direct solliciteren Neem contact op Automatisch verbeterd voor betere leesbaarheid Relatiebeheerder Role purpose: Build and maintain strong client relationships, identify opportunities for growth, and ensure high-quality service delivery by acting as the primary point of contact between clients and internal teams. Core responsibilities - Manage a portfolio of clients and maintain long-term relationships. - Identify client needs, advise on suitable solutions, and drive retention and upsell opportunities. - Coordinate internal stakeholders to deliver agreed services and resolve issues efficiently. - Monitor client satisfaction, handle escalations, and ensure timely follow-up. - Prepare and present proposals, reports, and account plans. - Track performance against KPIs and maintain accurate CRM documentation. Required skills and qualifications - Proven experience in relationship management, account management, or client-facing advisory roles. - Strong communication, negotiation, and stakeholder management skills. - Commercial mindset with ability to recognize opportunities and manage expectations. - Structured working style, attention to detail, and strong administrative/CRM discipline. - Problem-solving ability and resilience in a dynamic environment. - Fluent in Dutch; English proficiency is a plus. Key competencies - Customer focus and service orientation - Ownership and accountability - Collaboration across teams - Data-driven decision-making Wil jij als contactpersoon van de klant samen met jouw team toegevoegde waarde bieden voor de klant? Bij Van Ree krijg je in de rol Relatiebeh...