About this role
Are you someone who likes to keep an overview, values quality, and is not afraid to roll up your sleeves? We are looking for an Operational Support Specialist to strengthen our Warehouse team. In this versatile role, you will support the Warehouse Team Leader in coordinating and monitoring daily operational processes. You will also work hands-on in the operation, helping ensure that activities are carried out safely, efficiently, and on time. Wie zoeken we? MBO-level working and thinking ability (vocational education level); Knowledge of warehouse products, services, and operational processes; Basic knowledge of automated Warehouse Management Systems (WMS); Basic knowledge of Microsoft Excel and Word; Strong communication and interpersonal skills; A proactive and motivating attitude; The ability to set priorities and perform well under time pressure; Good command of Dutch and/or English. For French-speaking locations, proficiency in French and/or English is required; At least 6 months of relevant experience as a Warehouse Operator and/or VAS Operator. A completed vocational qualification is preferred. Wat bieden wij je? We offer a varied position that combines hands-on warehouse activities with responsibility for supporting and coordinating operational processes. You will work closely with the Warehouse Team Leader and your colleagues on the warehouse floor, with opportunities to further develop your skills and experience within the logistics operation. Functieomschrijving As an Operational Support Specialist, you will report directly to the Warehouse Team Leader. Although you will not have formal management responsibilities, you will play an important coordinating and supporting role within the team. You will help the Team Leader achieve operational targets, monitor progress and quality, and act as a point of contact for employees on the warehouse floor. You identify issues, support colleagues, and contribute to the smooth running of daily operations. Your responsibilities include: Supporting the Team Leader in achieving agreed performance targets; Monitoring and reporting operational results; Acting as a point of contact for employees regarding questions, issues, and operational processes; Coordinating daily activities and supporting the start-up of shifts; Monitoring the progress, quality, and efficiency of warehouse activities; Ensuring compliance with procedures, standards, and safety regulations; Identifying operational issues and opportunities for improvement; Contributing to a positive, safe, and productive working environment; Identifying and reporting bottlenecks in operational processes; Actively participating in warehouse activities, including moving, picking, loading, unloading, and registering goods; Checking goods and responding appropriately to discrepancies or damage; Performing other operational duties in accordance with applicable procedures and guidelines.