About this role
Product Manager / Product Owner Checkout & Fulfilment Are you passionate about creating seamless digital customer experiences? Do you thrive at the intersection of e-commerce, technology and customer journeys? Then this could be your opportunity to shape one of the most important parts of the online customer experience at Praxis and Brico. As Product Manager / Product Owner Checkout & Fulfilment, you will own the journey from basket to delivery and help millions of customers complete their projects with confidence. In this role, you will be responsible for the complete Checkout & Fulfilment domain within our digital platform. Your focus is on making it as easy as possible for customers to buy, receive and manage their orders. Together with development teams and business stakeholders, you will continuously improve the customer experience while contributing to the digital growth ambitions of Praxis and Brico. Your domain covers the completecustomer journey from basket to checkout, payments, delivery, Click & Collect, order tracking, returns and marketplace fulfilment. Every day, you will balance customer needs, business priorities and technical possibilities to deliver the best possible experience. - Understanding the customer journey through customer insights, analytics, stakeholder input and market developments. - Developing and maintaining a clear product vision for the Checkout & Fulfilment domain. - Creating and driving the roadmap for your product area. - Setting goals and priorities through OKRs (Objectives and Key Results). - Collaborating with stakeholders across Operations, Customer Service, Commerce, Supply Chain and Digital to improve customer experience and business performance. - Translating priorities into actionable work for development teams through backlog management and refinement sessions. - Working closely with development teams to continuously improve our digital products and ways of working. - Monitoring perf...