About this role
Logistics & RMA Administrator (32h) 's-Hertogenbosch, reference 2026-01161 Job description As a Logistics & RMA Administrator , you will support the Logistics and RMA department with a variety of administrative and operational activities. You will be involved in the day-to-day processing and monitoring of inbound and outbound orders, stock movements, shipping documentation, and RMA requests.Your responsibilities include: - Monitoring and processing inbound and outbound orders, including pick orders and bookings; - Creating shipping documentation, including invoices and packing lists; - Monitoring the order flow and invoicing orders; - Processing stock movements in the system, including moving stock to assembly and back; - Providing the necessary documentation for audits; - Managing stock counts; - Supporting the resolution of transport-related issues; - Providing support to the Sales, IT, and Finance departments; - Acting as a back-up for the Purchase and RMA departments; - Creating Purchase Orders in the system when supporting the Purchase department; - Acting as a substitute during the RMA Specialist's absence; - Handling RMA requests via telephone, email, and online tools; - Evaluating return requests in consultation with the Technical, Sales, and Product teams; - Monitoring status updates and warranty assessments; - Managing the RMA administration; - Ensuring compliance with service and quality standards. Requirements For this position, we are looking for someone who: - Is able to work independently and has strong administrative skills; - Is a clear communicator who can effectively collaborate with different departments; - Is cognitively strong and feels comfortable working in an informal and close-knit team environment; - Has experience working with systems, such as Oracle ; - Has at least basic knowledge of transport and customs; - Knowledge of shipment regulations is considered a plus, but a willingness and ability to learn ...