About this role
Job summary
This role is offered on a permanent basis. The hours are part-time, 30 hours per week.
As a key member of the Working Well senior leadership team, this role will lead and oversee the business function of the service with over 50 staff and a diverse portfolio of circa 200 external clients. This role will deputise for the Service Director, overseeing high-level stakeholder relationships and leading strategic programmes to optimise service delivery.
We are looking for a compassionate leader with a proven track record in senior occupational health service management. The ideal candidate will have strong analytical skills, the ability to negotiate complex contracts, and a passion for digital transformation to improve service user experience.
Join us in making a difference to the health and wellbeing of our NHS workforce and the wider community.
Main duties of the job
Ensure high quality business administration and information management are delivered to optimise performance and efficiency, proactively engaging with other key strategic and corporate requirements of NHS partners and external customers.
Lead strategic programmes of work which are designed to bring about transformational change, working alongside clinical and operational colleagues to drive forward service improvement initiatives using project management methodologies.
Oversee and monitor performance against national quality standards to ensure that standards are exceeded and accreditations retained.
Develop and implement communication strategies, to promote occupational health services and engage internal and external stakeholders.
The postholder will be a member of the senior management team and will have professional input into the planning, provision and future direction of the Service.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification
About us
We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.
Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:
72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question. 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region. 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.
This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.
Job description Job responsibilities
Deputise for the Service Director across all functions, representing Occupational Health in high-level meetings with NHS partners and external stakeholders.
Lead the Business Services function, overseeing administrative and data analysis teams to ensure seamless support for clinical operations.
Manage risk and governance, maintaining the departmental risk log and developing information governance frameworks in line with Trust policies and national regulations.
Manage a diverse contract portfolio, leading on negotiations, Service Level Agreements, and the continuous monitoring of external customer relationships.
Manage pay and non-pay budgets in collaboration with the Service Director, ensuring cost-improvement targets are met.
Provide direct leadership to administrative and support teams, managing performance, recruitment, and professional development.
The Trust is required to work in line with the Governments UK Visa and Immigration Rules and Regulations. For more information about sponsorship for certain roles, please visit - https://www.gov.uk/browse/visas-immigration/work-visas
Person Specification
Experience Essential
Substantial experience in a senior management role within the NHS or healthcare sector Evidence of business management knowledge and expertise
Desirable
Experience of working effectively in a clinically led multidisciplinary team
Knowledge Essential
Experience of delivering successful service improvement projects, from initiation to completion, using project management methodologies Experience of providing accurate, comprehensive performance reports for a range of audiences including senior leadership teams
Desirable
Proficiency in digital communication tools and platforms
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Gloucestershire Health and Care NHS Foundation Trust
Address Rikenel
Montpellier
Gloucester
GL1 1XR
Employer's website https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)