About this role
Personalservice Plus GmbH is a company for personnel leasing and temporary employment. Qualified employees form the basis for the success of any company. We are looking for our customer in Kalsdorf with immediate effect: 1 After Sales Quality Engineer (m/w/x) Your tasks: - Run the day-to-day after sales processes and act as the central link between customers, internal departments and international sites - Take in, coordinate and follow up on customer requirements; keep customer portals and communication up to date and on time - Handle customer complaints and agree on actions with Quality and the relevant departments - Make sure quality topics in after sales and in the prototype area are handled properly - Track after sales KPIs and prepare reports and evaluations - Use AI tools to work faster, prepare information, analyse data and document results Your profile: - Completed commercial or technical training (e.g. business or technical college, or equivalent) - Several years of experience in the automotive industry, ideally in after sales, customer service or technical service - Solid SAP knowledge, good MS Office skills - Experience with KPI evaluations and reporting - Knowledge of complaint management, customer support and quality management - Familiarity with structured problem-solving methods such as 8D, 5 Whys or Ishikawa is a plus - Language skills: fluent German and English, in speaking and writing, including technical topics - Structured and independent way of working, strong communication skills, comfortable working in international teams Remuneration: The minimum salary is € 54.600,-- gross/Year (full-time); depending on the education or professional experience, there is a possibility of overpayment. Your application: Please apply by e-mail ([email protected]) or send us your complete application documents by post. We look forward to a personal conversation with you in our office at Kärntnerstraße 391/ 1st floor, Personalservice Plus GmbH. Employers: Personalservice Plus GmbH Kärntnerstraße 391/1 8054 GRAZ Tel: +43 316 375 450 E-Mail: [email protected] Homepage: https://www.personalserviceplus.at/ Das Mindestentgelt für die Stelle als After Sales Quality Engineer (m/w/x) beträgt 54.600,00 EUR brutto pro Jahr auf Basis Vollzeitbeschäftigung. Bereitschaft zur Überzahlung.