About this role
Job summary
Ward 16 is looking for a ward clerk to join our team. Hours can be discussed at interview.
The Ward Clerk on Ward 16 plays a vital administrative and coordination role, supporting the safe and efficient flow of patients through the Ward. The post holder acts as the central point of contact for patients, relatives, and the multidisciplinary clinical team, ensuring accurate documentation, effective communication, and smooth day-to-day ward operations.
Working in a fast-paced acute environment, the Ward Clerk helps maintain patient records, manages admissions and discharges, coordinates investigations and appointments, and supports clinical staff by handling non-clinical tasks. The role is essential in ensuring high standards of patient care, confidentiality, and organisational efficiency.*Please note this vacancy may close early once sufficient applications have been received*
Main duties of the job
Act as a point of contact for patients, relatives, and visitors
Manage patient admissions, transfers, and discharges on electronic systems
Maintain accurate and up-to-date patient records and documentation
Liaise with surgeons, nurses, theatre staff, bed management, and other departments
Arrange investigations, clinic appointments, and transport as required
Answer and direct telephone calls and respond to queries promptly
Prepare notes for ward rounds, admissions, and discharges
Ensure compliance with data protection, confidentiality, and trust policies
Support the ward team in prioritising workload during busy periods
About us
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women's, visit their careers page.
Job description Job responsibilities
The role involves a range of key responsibilities outlined in the job description and person specification.
Person Specification
Qualifications Essential
NVQ level 2/equivalent
Experience Essential
Suitable work / life experience
Desirable
Previous experience in a caring role
Skills Essential
Ability to communicate clearly in written & spoken word Ability to develop effective interpersonal relationships with colleagues in the Healthcare setting
Desirable
Basic Computer Skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Liverpool University Hospitals NHS Foundation Trust
Address AUH
Lower Lane
Liverpool
L9 7AL
Employer's website https://www.liverpoolft.nhs.uk/ (Opens in a new tab)