About this role
Job summary Banking and Payments Team Leader About the Role We are looking for a Banking and Payments Team Leader to oversee the smooth running of our day-to-day banking and payment activities across the business. This is a key role within our Finance team, where you will lead a high-performing team responsible for direct debits, payment runs, refunds, and bank reconciliations. You'll also work closely with the Banking & Payments Team Manager to support system processes, compliance, and continuous improvement across multiple banking platforms. What You'll Be Doing Payments & Banking Operations Support the management of payment processes including direct debits, credit card receipts, refunds and online payments Oversee weekly BACS payment runs, ensuring accuracy, authorisation and duplicate checks Manage urgent and manual payment requests, ensuring timely processing Ensure all transactions are accurately recorded within the general ledger Reconcile bank accounts on a daily and monthly basis Review, process and manage direct debit mandates and collections Systems & Process Management Support and maintain key banking systems including Bankline, Worldpay, Bottomline, BACS and Equals Assist with the management of SUN profiles, HSMs a
Main duties of the job We are seeking a Banking and Payments Team Leader to manage our day-to-day banking and payment operations. In this role, you'll lead a high-performing team handling direct debits, payment runs, refunds, and bank reconciliations. You'll collaborate closely with the Banking & Payments Team Manager to enhance system processes, ensure compliance, and drive continuous improvement across various banking platforms. Key responsibilities include managing payment processes such as direct debits and online payments, overseeing weekly BACS payment runs, ensuring all transactions are correctly recorded, and reconciling bank accounts regularly. Additionally, you'll support key banking systems, lead and supervise your team, organize workloads, and foster a collaborative team environment. Essential qualifications include experience in banking operations, strong organizational skills, and team leadership experience. Join Barchester for a rewarding career where your contributions truly matter.
About us Barchester Healthcare is dedicated to providing the highest standards of care, supported by robust and reliable back-office functions. Joining Barchester means becoming part of a supportive, collaborative finance team where your impact is truly significant. At Barchester, we value continuous improvement, innovative processes, and effective leadership to ensure efficient operations and outstanding service. The organization values the contributions of all its staff and provides opportunities for growth and career development, especially in leadership roles like the Banking and Payments Team Leader, which is key to facilitating seamless financial operations throughout the business.
Job description Job responsibilities
Banking and Payments Team Leader
About the Role
We are looking for a Banking and Payments Team Leader to oversee the smooth running of our day-to-day banking and payment activities across the business.
This is a key role within our Finance team, where you will lead a high-performing team responsible for direct debits, payment runs, refunds, and bank reconciliations. You'll also work closely with the Banking & Payments Team Manager to support system processes, compliance, and continuous improvement across multiple banking platforms.
What You'll Be Doing
Payments & Banking Operations
Support the management of payment processes including direct debits, credit card receipts, refunds and online payments Oversee weekly BACS payment runs, ensuring accuracy, authorisation and duplicate checks Manage urgent and manual payment requests, ensuring timely processing Ensure all transactions are accurately recorded within the general ledger Reconcile bank accounts on a daily and monthly basis Review, process and manage direct debit mandates and collections
Systems & Process Management
Support and maintain key banking systems including Bankline, Worldpay, Bottomline, BACS and Equals Assist with the management of SUN profiles, HSMs and BACS submissions Support the setup of new home bank accounts and petty cash cards Ensure adherence to banking standards, controls and best practice Share system updates and process improvements with the wider team
Team Leadership & Development
Lead and supervise a high-performing Banking & Payments team Organise workloads to ensure deadlines and quality standards are met Support recruitment, onboarding and development of team members Coach and mentor colleagues to build capability and confidence Identify performance issues and escalate where appropriate Foster a positive, collaborative and high-performing team environment
Audit & Stakeholder Support
Assist with audit queries relating to banking processes and transactions Act as a key contact for internal teams, homes and suppliers on payment queries Build strong working relationships across the business to support smooth operations
About You
Essential
Experience in banking and payments operations Experience working within a finance team or relevant finance qualification Strong organisational skills with the ability to manage multiple priorities Excellent communication skills with the ability to engage stakeholders at all levels Strong problem-solving skills with an analytical mindset Proficient in Microsoft Office, particularly Excel Ability to work to deadlines and maintain high levels of accuracy Experience supporting or leading a team
Desirable
Experience working with banking systems such as BACS, Bottomline, Bankline or similar Experience in a multi-site or complex organisationWhy Join Barchester?
At Barchester, we're committed to delivering the highest standards of care and that starts with having strong, reliable support functions behind the scenes.
You'll be joining a supportive and collaborative finance team where your contribution truly matters. This is a great opportunity to step into a leadership role, drive improvements, and develop your career within a growing organisation.
Person Specification
Qualifications Essential
Experience in banking and payments operations, experience working within a finance team or relevant finance qualification, strong organizational skills, excellent communication skills, strong problem-solving skills, proficiency in Microsoft Office, particularly Excel, experience supporting or leading a team.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Barchester Healthcare
Address Barchester Healthcare
Inverness
IV2 7GG
Employer's website https://www.barchester.com/ (Opens in a new tab)