About this role
Job summary Competitive salary + Commission plus Company Car or Car Allowance Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care. REWARDS PACKAGE: Attritive salary, alongside a competitive commission structure Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team RESPONSIBILITIES: Managing enquiries to improve the conversion rates and achieve occupancy targets Excellent communication skills. Networking within the local community to raise the profile of the home and generate enquiries Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy Identifying opportunities to improve sales and marketing performance NEED TO HAVE: Have proven sales and marketing experience preferably in healthcare but not essential Have the ability to analyse data on Salesforce or similar CRM application Be self-motivated and target driven Have interpersonal and professional qualities Confident user of Microso
Main duties of the job Barchester Healthcare is seeking a Regional Customer Relationship Manager for their Cambridge location. The role offers a competitive salary with commission, as well as a company car or car allowance. The successful candidate will be part of a leading care provider with excellent quality ratings in the UK. The position involves managing enquiries to improve conversion rates, achieving occupancy targets, and networking within the local community. The candidate will support local and wider marketing activities to increase occupancy. Required qualifications include sales and marketing experience (preferably in healthcare), ability to analyze data on Salesforce or similar CRM applications, self-motivation, and proficiency with Microsoft Office. The role also requires a full UK driving license. This opportunity allows candidates to work with a supportive team, providing room for development and progression within the organization. The position offers access to retail and leisure discounts, wellbeing support, and a Best Doctors Service.
About us Barchester Healthcare is a prominent care provider in the UK, known for its first-class care homes and exceptional quality ratings. The company is committed to offering exceptional quality care to residents and upholding high standards across all its services. Barchester Healthcare emphasizes the importance of a supportive team environment, offering opportunities for career development and progression within the organization. Employees are valued and respected, with contributions being recognized and rewarded. The company also provides various benefits, including a competitive salary, commission structure, retail and leisure discounts, wellbeing support, and access to a Best Doctors Service. Barchester Healthcare is dedicated to ensuring that team members work in an empowering and rewarding environment, enabling them to thrive in their roles and make significant contributions to the company's mission of delivering outstanding care services.
Job description Job responsibilities
Competitive salary + Commission plus Company Car or Car Allowance
Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care. REWARDS PACKAGE: Attritive salary, alongside a competitive commission structure Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team RESPONSIBILITIES: Managing enquiries to improve the conversion rates and achieve occupancy targets Excellent communication skills. Networking within the local community to raise the profile of the home and generate enquiries Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy Identifying opportunities to improve sales and marketing performance NEED TO HAVE: Have proven sales and marketing experience preferably in healthcare but not essential Have the ability to analyse data on Salesforce or similar CRM application Be self-motivated and target driven Have interpersonal and professional qualities Confident user of Microsoft Office (Excel/Powerpoint) Full UK driving licence. NEED TO DO: Represent Barchester and our state of the art home in a friendly and professional manner. Responsible for all sales activity for the home. Talking to potential new residents over the phone, and providing informative and welcoming tours of the home. Engage with residents and relatives to understand their experience and requirements. Respond to sales enquiries. Actively generate leads and identify local marketing opportunities. Maintain a contacts database.
7766 Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Person Specification
Qualifications Essential
Proven sales and marketing experience, ability to analyze data on Salesforce or similar CRM application, self-motivated, target-driven, proficient with Microsoft Office, full UK driving license
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Barchester Healthcare
Address Barchester Healthcare
Cambridge
CB25 9BX
Employer's website https://www.barchester.com/ (Opens in a new tab)