About this role
Job summary
We have an exciting opportunity to join our dynamic Outpatient Team! We are looking for a friendly, flexible and motivated Outpatients Manager to manage our forward-thinking Outpatients Departments based in William Harvey Hospital and Kent and Canterbury Hospital. You will work closely with our fantastic nursing team and consultants. You will play a key role in supporting patients who access our consultant led clinics, minor surgery, clinical procedures and pre-operative assessment services. Our department delivers high quality care across a broad range of specialties including Ophthalmology, Urology, ENT, Orthopaedics, Dermatology, Paediatrics and General Surgery.
Full Time: 37.5 hours per week across a 7 day working rota.
Our department operates Monday to Saturday between 8:00am and 8:30pm, and flexibility to work a variety of day shifts is essential.
Interview Date Week commencing 1st June 2026. The interview will include a 10 minute presentation.
Main duties of the job
About the Role
As a valued leader of our Outpatients teams, you will lead an expert team of clinicians who:
Provide safe, high-quality, and compassionate care to patients across multiple specialities.
Support and assist clinicians in running outpatient clinics and minor surgical procedures
Work collaboratively within a large, multidisciplinary team to maintain smooth and efficient patient flow.
Contribute to service improvements and act as a positive role model, upholding our CREATE values at all times.
You will also be supporting the senior management team to lead the governance agenda for the departments and further developing services
About us
What We Offer
The opportunity to work with a friendly, supportive and innovative team.
Exposure to a wide range of specialties, maintaining and developing valuable clinical skills.
A workplace culture that encourages professional growth and continuous learning.
The chance to make a real difference in a caring, patient-focused environment.
If you are passionate about delivering excellent care and want to be part of a collaborative team where your contribution is truly valued, we would love to hear from you.Apply now and help us CREATE exceptional experiences for every patient, every day.Our principle sites are in Margate, Ashford and Canterbury. This role is based in Ashford and Canterbury predominantly, with occasional travel to other sites (Margate or Deal).
Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.
We are committed to fostering a diverse and inclusive workplace. We believe that a diverse team better represents the communities we serve and brings a wealth of perspectives and experiences to our work.
We are a very flexible employer and this is a great, fun team to work for. The service is growing and evolving with exciting developments and opportunities ahead. Theres no better time to join us!
Thank you for your interest in this role, we would be delighted to welcome you to Spencer Private Hospitals
Job description Job responsibilities
JOB PURPOSE
The post holder will be responsible for the management and delivery of high standards of effective patient centred care, demonstrating achievement through quality and performance indicators.
The role requires close and continuous working with the outpatient clinical team and Consultants to ensure the outpatients service is responsive and supportive of the performance, efficiency, and quality objectives set by the Spencer Private Hospitals (SPH).
To be responsible for the provision of high-quality individualised care to patients prior to surgical procedures
Promote Health and Well Being for patients and their families.
Please see attached detailed job description
Person Specification
Personal Attributes Essential
Flexible and tactful Ability to cope under pressure Ability to act a role model for best practice Supportive to staff and committed to staff development
Qualifications Essential
RGN Level 1 Teaching and Assessing in Clinical Practice or equivalent
Desirable
Management qualifications or equivalent experience
Experience Essential
Proven post registration experience Outpatient management experience Outstanding leadership skills with experience in a clinical senior post Knowledge of compliance with CQC regulations Proven ability to review, develop and implement OPD services Experience of budget management Experience of producing management reports Surgical Pre-Assessment
Desirable
Experience in Health and Safety regulations Experience in Risk Management Outstanding leadership skills with experience in a clinical senior pos
Skills Essential
Excellent communication and interpersonal skills IT competent Experience in developing policies and procedures Clinical Leadership and team building skills Commitment to professional development Ability to work independently and as part of a multi-disciplinary team Management of clinical risk Ability to problem solve Track record of ability to implement and develop new services
Desirable
Participation in research, clinical audit and clinical effectiveness Development of competence based practice initiatives
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Spencer Private Hospitals Ltd
Address Spencer Private Hospitals Limited
William Harvey Hospital, Arundel Unit, Kennington Road
Ashford
Kent
TN24 0LZ
Employer's website https://www.spencerprivatehospitals.com/ (Opens in a new tab)